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Ervin Castellanos
Ervin Castellanos at Toyota of Downtown L.A.

Ervin Castellanos

Parts Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

5.0
9 Reviews
5.0

9 Reviews

Write a Review

9 Reviews of Ervin Castellanos

July 08, 2026

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Very efficient dealership located in the heart of DTLA. Walked out with a new Tacoma in less than 1.5 hrs. Very helpful and thorough and lobby/showroom is top notch. More

by ALEXANDERMCBEAN
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Purchase Time
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Recommend Dealer
Yes
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Jul 08, 2026

Toyota of Downtown L.A. responded

Thank you for your kind words, Alexander! We’re pleased to hear that you had such a positive experience at Toyota of Downtown L.A. and that you walked out with a new Toyota Tacoma so quickly. Our team strives to provide efficient and thorough service, and we appreciate your recognition of our lobby and showroom. We look forward to seeing you again! Enjoy your new Tacoma! Sincerely, The Toyota of Downtown LA Team

July 06, 2026

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Excellent service and friendly . Helped me look for the color I wanted. Earth was choen More

by Matsudam652
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero, Alex Anaya, Maria Arroyo, Abraham Alvarado, Andrew Barnes, Ryan Betton, Moises Camorlinga

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Jul 07, 2026

Toyota of Downtown L.A. responded

Thank you for your kind words! We're pleased to hear that you had an excellent experience with us at Toyota of Downtown L.A. and that our team was able to help you find the perfect Earth color for your vehicle. We look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

January 28, 2026

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Perfect perfect perfect perfect perfect perfect perfect perfect perfect perfect perfect perfect perfect perfect p More

by isa
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Katherine Ayala, David Hernandez, Frank Lopez, Henry Avalos, Miguel Serrano, Nelson Villalta, Rodolfo Mendoza, Yeni Escalante, Randy Uyehara

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Jan 28, 2026

Toyota of Downtown L.A. responded

Thank you so much for your positive review! We're happy to hear that you had a perfect experience with us at Toyota of Downtown L.A. We look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team

October 16, 2025

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Great service and response. I very much appreciated Eriwins professionalism and care. Thank you very much Erwin. More

by Mi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2025

Toyota of Downtown L.A. responded

Thank you for your review! We are happy to hear you had a great experience with Erwin at Toyota of Downtown L.A. and appreciated his professionalism and care. We look forward to serving you again. Sincerely, The Toyota of Downtown LA Team

December 11, 2024

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Fue una gran experiencia aver comprado mi carrito en este lugar toyota of dawntown la. Muchas gracias por su ayuda. More

by PASTORJORGE123
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Recommend Dealer
Yes

Other Employees Tagged: David Hernandez, Frank Lopez, Henry Avalos, Miguel Serrano, Nelson Villalta, Rodolfo Mendoza, Yeni Escalante

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Dec 12, 2024

Toyota of Downtown L.A. responded

¡Gracias por tu comentario! Nos alegra saber que tu experiencia comprando tu auto en Toyota of Downtown L.A. fue tan positiva. Agradecemos tu confianza y esperamos verte nuevamente pronto. ¡Disfruta de tu nuevo carrito! Sincerely, The Toyota of Downtown LA Team

June 12, 2024

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The service was fast and efficient. Jose was very helpful I explained what I was looking for and budget wise and got me to the exact car I was looking for. More

by Robertocm32
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Finance Experience
Recommend Dealer
Yes
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Jun 14, 2024

Toyota of Downtown L.A. responded

Thank you for choosing Toyota of Downtown L.A., Roberto! We are thrilled to hear that you had a great experience with Jose. We strive to provide fast and efficient customer service while ensuring we meet your needs and budget. We look forward to welcoming you back in the future or feel free to share your positive experience with others. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

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Great service with professional sales people and great finance team make you feel very comfortable while the processing takes place More

by Anthony cee
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Recommend Dealer
Yes

Other Employees Tagged: Johana garcia

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Jan 16, 2024

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone, Anthony. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

November 05, 2023

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Good customer service, very nice people and they where able to help us get our cars. More

by vasquezmaritza2721
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Recommend Dealer
Yes

Other Employees Tagged: Katherine Ayala, Esperanza Romero, Maria Arroyo, Nelson Villalta, Yeni Escalante, Olga Ulin , Brandon Johnson, Carlos Pelayo, Ricardo Rodriguez

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Nov 07, 2023

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

January 11, 2023

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They were awesome and friendly helped me very much. . very kind, curtious over all great More

by Lanegriita37
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Recommend Dealer
Yes

Other Employees Tagged: Katherine Ayala, Abraham Alvarado

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Jan 13, 2023

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team