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Toyota of Downtown L.A.

Los Angeles, CA

4.6
1,953 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,953 reviews

December 08, 2023

It was one of the easiest car buying experiences I've had. I wish the APR was better, but it is what it is these days. More

by rene.min
Recommend Dealer
Yes
Employees Worked With
Ji Suh
Dec 08, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to review Toyota of Downtown L.A., Rene. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Toyota of Downtown LA Team

December 08, 2023

Liked it No hard sell Nice people very knowledgable and polite Nice cars a as well More

by MONSTER57
Recommend Dealer
Yes
Dec 08, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

December 06, 2023

Easy to understand, great energy. Knowledgeable about content/vehicles. Felt supported Overall, great experience. Can recommend people in the future More

by JAVIER27OLIVER
Recommend Dealer
Yes
Employees Worked With
Violet Oliver
Dec 07, 2023 -

Toyota of Downtown L.A. responded

We really appreciate the kind recommendation, Javier. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Toyota of Downtown LA Team

December 06, 2023

It was a good experience even though the car I originally bought had engine issues and had to return it. I was able to purchase another car which was a way better option at the end. Thank you Toyota of DTLA. More

by LDANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Dec 07, 2023 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. We are happy to hear we were able to help get you in a better vehicle. Feel free to let us know if you have any further questions or concerns. Sincerely, The Toyota of Downtown LA Team

December 05, 2023

Bad service ,they don't respond or return calls . I'm still waiting for Ricardo to call me back. More

by amador.haydee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo Rodriguez
Dec 06, 2023 -

Toyota of Downtown L.A. responded

Amador, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Sincerely, The Toyota of Downtown LA Team

December 04, 2023

Smooth Very helpful, understanding and dedicated. Very good experience and adequate. Would buy my next car from there. More

by GEDDIE63
Recommend Dealer
Yes
Employees Worked With
Edgar
Dec 06, 2023 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Toyota of Downtown LA Team

December 04, 2023

The salesman was patient. Helped me find the ideal car for me. He heard my needs and budget More

by susyesquivias
Recommend Dealer
Yes
Dec 05, 2023 -

Toyota of Downtown L.A. responded

Congratulations on your recent purchase! At Toyota of Downtown L.A., our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, The Toyota of Downtown LA Team

December 03, 2023

Multiple mistakes, no negotiation, over priced. Charged me $5,000 just because the vehicle is popular. Kept asking me about my income but I was not financing with you. Closer signed wrong part of f More

by DAR_B_QUE
Recommend Dealer
No
Employees Worked With
Johana
Dec 05, 2023 -

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Toyota of Downtown LA Team

November 29, 2023

Wilson, amable sonriente, me explicó todo profesional en su trabajo muy limpio el lugar excelente atención More

by RBORJA_13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson
Dec 01, 2023 -

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

November 28, 2023

Muy buena gente y buen comprendimiento Buena manera de platicar muy buena gente y amable More

by BLACKONICE99
Recommend Dealer
Yes
Employees Worked With
Martha Julia Guzman
Nov 29, 2023 -

Toyota of Downtown L.A. responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, The Toyota of Downtown LA Team

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