Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Downtown L.A. - Service Center

Los Angeles, CA

4.5
644 Reviews
Call Service Center (213) 986-2011

644 Reviews of Toyota of Downtown L.A. - Service Center

Sort by
July 03, 2023

Thanks Gary for your support and professionnalisme. .keep up the great energy You rock man More

by Fazil sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone, Fazil. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

July 02, 2023

I got great service from Gary he show concern on the service that I needed he went above and beyond to give the best service great service Thank you More

by garciadolores56@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Rivas
Report | Print
Jul 05, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know Gary went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 02, 2023

Maria Arroyo was amazing, she helped me in everything I needed. She is a wonderful employee. More

by Frank Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience, Frank! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

July 02, 2023

Maria Arroyo was amazing! She helped me in everything! I appreciated everything she did to help me! Thanks More

by Kelsin Valencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback, Kelsin. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Toyota of Downtown LA Team

July 01, 2023

Everything went great, great service, great staff, and very efficient. Making this my preferred dealer for all my vehicle service. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review, Jeff! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 01, 2023

Very nice, give me updates on my car, and very helpful with recommending what I need on my car. More

by Avalos.elizabeth1256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Toyota of Downtown L.A. responded

Hi Avalos and thank you for your kind words. I am very happy to hear that our team was so attentive during your visit to our dealership and that we gave you some insight into your issue! You learn something new every day! Thank you again and I look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 01, 2023

Overall excellent customer service. Especially Maria who was knowledgeable and her energy was warm and welcoming. More

by MsShelitha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, MsShelitha. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. We are happy to hear that you were pleased with our customer service. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Toyota of Downtown LA Team

June 30, 2023

Not enough space to write Gary was accurate knowledgeable gave me options he was on point More

by reginalcky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

June 28, 2023

Always great customer service. Jimmie is really helpful and will make sure to provide updates on the service. More

by vivianam12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, Vivian! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 27, 2023

Jimmie was very knowledgeable and courteous. He made my experience easy and pleasant!! Thank you!! More

by Tmaroof
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write about your experience with us! At Toyota of Downtown L.A., we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Jimmie was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

1
...
16
17
18
...
65