Toyota of Downtown L.A. - Service Center

Maria was very helpful, she assisted me with my service. I had 1000 questions and she answered them all very clear. She also helped with the breakdown of my payment plan. She also made me feel understood an I had 1000 questions and she answered them all very clear. She also helped with the breakdown of my payment plan. She also made me feel understood and comfortable! I would recommend working with Maria with your questions or anything in general! Thanks Maria! More

Excellent Excellent costumers service Excellent customer service and very professional Excellent customer service. And very professional and patient with the customers. service and very professional Excellent customer service. And very professional and patient with the customers. More

Mel took care of me. Updated me, kept me informed and got me out of there fast. Mel rocks! Updated me, kept me informed and got me out of there fast. Mel rocks! More

The DTLA location is my favorite Toyota Dealership. Gary is really nice and broke down services thoughtfully-- which ones are more or less important to do from a dealership vs a general mechanic. Thank Gary is really nice and broke down services thoughtfully-- which ones are more or less important to do from a dealership vs a general mechanic. Thanks so much!! More

Abraham was able to get my vehicle service on time and texted when the car was available. texted when the car was available. More

Joao was great had my trucks issue diagnosed and sorted in less than 24 hours . Really easy to work with and responsive. Thanks Joao in less than 24 hours . Really easy to work with and responsive. Thanks Joao More

After I spoked with Mr. Kim. Everything went smoothly. However, today I found that the air conditioning of my car is not working Kim. Everything went smoothly. However, today I found that the air conditioning of my car is not working More

Joao Kim was a great service advisor. He was knowledgeable and respectful. He got me in and out relatively quick. I told him the problems and he found the problem and fixed perfectly I wo He was knowledgeable and respectful. He got me in and out relatively quick. I told him the problems and he found the problem and fixed perfectly I would definitely recommend going to Toyota of Downtown L.A. and visiting JOAO KIM for my next car SERVICES. More

Thank you so much for all your help! So happy with my service :) Love down town LA So happy with my service :) Love down town LA More

There great especially Gary he is very helpful knows what he’s doing very honest he’s great what he’s doing very honest he’s great More