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Toyota of Easley
Easley, SC
1,730 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,730 reviews
Verified CustomerAugust 08, 2024
Appreciate the communication from my service advisor. The appointment seemed to take a little longer than what was originally stated. No real problem though. Was a little disappointed that miraculously, The appointment seemed to take a little longer than what was originally stated. No real problem though. Was a little disappointed that miraculously, the rattling sound in my passenger door was undetectable to two team members from the service team. It rattles all the time and the rattling sound begins at about 15 mph. I've been busy and have not pursued a remedy as yet. A little disappointing for a new Tacoma (Limited). Thank you. More
by stevepease
Employees Worked With
August 07, 2024
Always very good service by nice polite people. So for has been a very good expert So for has been a very good expert More
by MMAW. Melvin Maw
Employees Worked With
Other Employees :
Corey and Eddie, David Garrett
August 07, 2024
Got some emergency brake adjusted and a tire balance/rotation done on 8/3/24. Dan helped me and was knowledgeable and pleasant to work with. The E brake now works but the car is pulling to the l balance/rotation done on 8/3/24. Dan helped me and was knowledgeable and pleasant to work with. The E brake now works but the car is pulling to the left after the balancing job. There are vibrations in the seat and steering that are worse than they were before taking it in the shop. Tried to get an appointment to recheck it, but cannot get me back till 8/13. The car feels unsafe at times to drive and this is a daily driver. Was offered a free oil change if another shop says I need my tires rebalanced. I don't plan on going back to this service center. More
by gabewebber3
Employees Worked With
August 07, 2024
Service was good but wait time was not. I was told when I made appointment that I would not be there more than an hour which I can handle but had to wait over a hour and a half. I was told when I made appointment that I would not be there more than an hour which I can handle but had to wait over a hour and a half. More
by Jere Kirkley
Employees Worked With
Phil Parrish
August 06, 2024
Professional, courteous, and knowledgeable. Thank you for consistently being a low key and customer friendly dealership. Thank you for consistently being a low key and customer friendly dealership. More
by trippersafe
Employees Worked With
