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Toyota of Easley
Easley, SC
1,733 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,733 reviews
July 28, 2024
Do not buy tires there , 2nd set and always need to be replaced way before time. Been waiting for over 2 weeks for an answer on what to do about the tires that were supposed to be rotated. Very disappoint replaced way before time. Been waiting for over 2 weeks for an answer on what to do about the tires that were supposed to be rotated. Very disappointed! More
by Fordfan006
Employees Worked With
Christopher Curtis
Verified CustomerJuly 27, 2024
Met Ryan on Monday had a new truck by Friday excellent communication between the dealership and customer communication between the dealership and customer More
by russellrbatson
July 27, 2024
My service consultant, Jacinda is always so friendly and professional! Wait time for this particular service was around 3hours, which I felt was very long. professional! Wait time for this particular service was around 3hours, which I felt was very long. More
by leighpfrog
Employees Worked With
Jacinda
July 27, 2024
Everyone was Great. They have always done a good job. I have purchased many vehicles over the years from Toyota of Easley. I have tried to purchase a new vehicle recently They have always done a good job. I have purchased many vehicles over the years from Toyota of Easley. I have tried to purchase a new vehicle recently. There sales department are very difficult to work with.😩 More
by AIRSTREAM0
Employees Worked With
Corey Arnold
July 27, 2024
My appointment was for 3:30. I arrived at 3:15. I went to the lounge and sat. At 4:15 I got up and went to the service entry bay. My car had not been touched. I called this t I arrived at 3:15. I went to the lounge and sat. At 4:15 I got up and went to the service entry bay. My car had not been touched. I called this to the attention of the person who took it in. Profuse apologies and the car went to the tech. This was A 70,000 mi servicing and they returned it to me having “topped off the fluids and rotated the tires”. There was no charge and it took them all of 15 minutes if that. I am dubious about the quality or depth of the work done but I am regular about servicing it and the oil had been changed when I brought it in at 66,000+or - in April. The current mileage was 72,489. More
by MICHAELA9749
Employees Worked With
