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Toyota of Easley - Service Center

Easley, SC

4.5
396 Reviews

396 Reviews of Toyota of Easley - Service Center

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November 03, 2020

It took 3 1/2 hours to get oil change and tires put on. Not getting any up dates during that time. After telling them I would be waiting in lobby More

by Milton-clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glen Etwaru
Nov 04, 2020 -

Toyota of Easley responded

Thank you for sharing your experience. I apologize that you had an excessive wait time while you were here. Please give me a call at your convenience. Kris Dahlgren, Customer Relations Manager, 864-855-2233.

October 14, 2020

The service I received was outstanding. Toyota of Easley is the best dealership in all aspects to satisfy every customer! I highly recommend them! Very safe place to conduct business during this pandemic, More

by Glessndl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric White and Kristi Segars , Glen Etwaru
Oct 16, 2020 -

Toyota of Easley responded

Thank you for this outstanding review. We appreciate your kind words and are thankful to have you as our customer.

September 27, 2020

Everything was great from the woman who took our reservation. Jacinta was so professional and polite. It was great, timely makes me feel safer in the car More

by Bill.purkerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacinta, Glen Etwaru
Sep 28, 2020 -

Toyota of Easley responded

We appreciate you taking the time to leave a review. We are pleased that you had a good service experience.

September 24, 2020

Son’s RAV4 was in need of a good once over and Toyota of Easley Service crew was great. Steven was on top of it and we got the RAV back to road worthy. Thanks. More

by Mark in Greenville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 24, 2020 -

Toyota of Easley responded

Thank you for the 5 star review. We hope you both have peace of mind knowing that your RAV4 has been serviced and is running great. Please let us know if you need anything else.

September 18, 2020

I had my Toyota Truck serviced today at Toyota of Easley. The Service Department was great. When I arrived they took me right in and signed me in with no wait time. They also told me how long it would be to More

by dennislong47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
Sep 18, 2020 -

Toyota of Easley responded

Thank you for the great review. We truly appreciate your business and we are pleased that you had an excellent experience.

Sep 18, 2020 -

dennislong47 responded

Your Welcome!!

September 15, 2020

The technician was polite. There were some issues with scheduling online and not getting the technician I requested. I spoke with the service manager and I think he understood my issues. More

by sglockwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
Sep 16, 2020 -

Toyota of Easley responded

Thank you for sharing this information. We appreciate you taking the time to provide us with this feedback.

September 11, 2020

Service team did an excellent job installing several accessories to my Tundra. Looks great. Was completed quickly and I could not be happier. Highly recommend! More

by merrittrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
Sep 14, 2020 -

Toyota of Easley responded

Thank you for your 5 star review of our service department. We are so happy that you love how your Tundra looks. Please let us know if there is anything else that we can do for you.

September 11, 2020

Excellent service for my leased vehicle from Pennsylvania. I did not want to drive it home with a posopible fuel pump problem, They did the service quicker than I expected, Service manager was More

by Geosborne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacinda Beaudoin, Glen Etwaru
Sep 14, 2020 -

Toyota of Easley responded

It was our pleasure to help. We want all of our guests to be safe driving their vehicles. Thank you for sharing your experience.

September 10, 2020

Glen is the only one I trust with servicing my Prius. When my hybrid battery died in Asheville, he set up the tow truck to have it towed all the way to Toyota of Easley because I didn't want to get it se More

by k.r.hamilton.dvm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
Sep 14, 2020 -

Toyota of Easley responded

Thank you for your kind words, Kathryn. We are lucky to have Glen as your Lane Manager here at Toyota of Easley. Please call him whenever you need assistance.

August 28, 2020

Glenn was kind and courteous for my service appointment. He effectively explained what would be done with my car, and my car was done quickly as he promised. Actually my fastest car service ever. More

by Simplistic_wonders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn
Sep 01, 2020 -

Toyota of Easley responded

That's fantastic! Thank you for recognizing Glen. He's an amazing Lane Manager and we are lucky to have him on our team.

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