Toyota of Easley - Service Center

Great service. Ms. Bentley was very helpful. She helped us get extra equipment for the car (paint pen). Ms. Bentley was very helpful. She helped us get extra equipment for the car (paint pen). More

Repaired a recall problem, quickly and efficiently. The people who work there are very nice as well as knowledgeable. The people who work there are very nice as well as knowledgeable. More

Had an appointment for my daughter’s car to get an oil change at 12:30. She told them at check in she would be waiting. I called at 2:30 to get a status because she was still waiting and was too shy to go change at 12:30. She told them at check in she would be waiting. I called at 2:30 to get a status because she was still waiting and was too shy to go ask for an update. I was told the shop was backed up but she would be out in 20 minutes. I got a phone call at 3:10 asking if I wanted any of the recommended services to be completed. I said no because I was told at 2:30 she would be out in the next 20 minutes and she could not wait any longer or she would be late for volleyball practice. An oil change that is scheduled should not take 3 hours. They also would not take her $10 off coupon I sent with her because I did not tell them about it when I scheduled the appointment, which I have never had to do before. Just another disappointing trip to the service department. I had my car and my son’s truck done a few weeks ago as a test since we had such bad experiences the last several times there. Ian made things right with those problems and I wanted to give it another shot. Both of our trips were fine so I thought it would be safe to continue with routine maintenance for all of our vehicles, but I am yet again disappointed. More

🚗 My experience at Toyota of Easley I just have to share how amazing my experience was at Toyota of Easley! From the very beginning, Michael was fantastic — he helped me choose the perfect car, explai share how amazing my experience was at Toyota of Easley! From the very beginning, Michael was fantastic — he helped me choose the perfect car, explained every detail with so much patience, and guided the entire negotiation with honesty and transparency. There was no pressure at all, just genuine professionalism and care. I left feeling confident in my purchase and so happy with how everything went. If you're looking for a car and want to be well taken care of, talk to Michael! I highly recommend him. 🙌 More

everytime I am in for a check I invariably end up missing a valve stem cap. I asked Kevin to replace it but that did not happen. I have an issue with GPS for 2 years and still no resolution. Is it time to s a valve stem cap. I asked Kevin to replace it but that did not happen. I have an issue with GPS for 2 years and still no resolution. Is it time to sell my Toyota? More

YALL ARE TERRIFIC! EVERY TIME I NEED TO GET A VEHICLE IN FOR CALIBRATION, I AM ALWAYS TAKEN CARE OF WITH SUPER FAST AND FRIENDLY SERVICE. EVERY TIME I NEED TO GET A VEHICLE IN FOR CALIBRATION, I AM ALWAYS TAKEN CARE OF WITH SUPER FAST AND FRIENDLY SERVICE. More

Took a while to get waited on for service but service went very quickly Overall great went very quickly Overall great More

This dealership has been the best as long as I have been a customer. You have treated us with respect and help. a customer. You have treated us with respect and help. More