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Toyota of Easley - Service Center

Easley, SC

4.5
1,152 Reviews

1,152 Reviews of Toyota of Easley - Service Center

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September 13, 2024

Always add service I didn't ask for. Suppose to have free oil change, but wouldn't give it to me. More

by tigerwhiz23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Customer service follow through was nearly non existent It took three months and three trips to dealership to get shocks and struts changed out on a 2002 4 runner More

by STEVE@MEDIAQUESTOUTDOOR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Dahlgren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Mack
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Professional and reliable. . of course iits Toyota a great product! My 4Runner has always been serviced at Toyota of Easley and always will. More

by JAGTHOMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
September 12, 2024

I had a horrible experience with this service center which I have to admit is unusual. However, I was left to feel scolded like a child for something that I was NOT made aware of, added to the fact tha More

by MRODRI4192
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Toyota of Easley responded

I am so sorry to hear about your bad experience in our service department! It is totally unacceptable for anyone here at Toyota of Easley to treat someone in that nature. Can you please call or text me at 864-915-4855 to give me more info on what happened? Thank you! -Tucker Norris

September 12, 2024

I’ve always been pleased with Toyota of Easley but waiting 2 hours for an oil change and tire rotation with an appointment is a bit much More

by Odessa340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan from service was great
September 12, 2024

Informative and very courteous staff. Thank you to everyone at Toyota of Easley, SC MJG More

by meanjeangreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Everyone was pleasant and courteous. Notified me of completed services and removed plastic and paper from my car. More

by VERDELLROBERTREN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinda Beaudoin
September 09, 2024

I always have such a nice experience and I trust Toyota of Easley to do a good job and be honest about the work that needs to be done. Rafael is always so helpful and kind. More

by jswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Amado
September 09, 2024

Friendly, courteous staff. Thorough service. Very informative concerning the situation. They could teach other dealers customer service More

by jfallgosc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Awesome! !! Best Toyota dealership around. Staff is always helpful and courteous. Only place I take my car More

by amanda29630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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