Toyota of Easley - Service Center

Everyone was very nice but when you are picking up sometimes you have to wait too long if your adviser is tied up with a customer. I think you need a better system for pick up. It should not take so l sometimes you have to wait too long if your adviser is tied up with a customer. I think you need a better system for pick up. It should not take so long. When you drive in the people greeting does a great job but I do not understand why the advisers all sitting at their desks typing and after a long wait someone will finally ask if they could help you. They need to be more attentive and at least say they will be with you soon. 1 or 2 minutes seems like an hour when no one offers to help. Yor greeter should take you to an adviser instead of you standing and waiting on one of them to help you. Also the adviser needs to say how can I assist you today instead of how can I help you. More

Took my car to Jiffy Lube and they tried for 30 minutes to get my filter off, said it was far to overtightened, after they already drained my oil. The service tech recommended they CUT it off replace it wh to get my filter off, said it was far to overtightened, after they already drained my oil. The service tech recommended they CUT it off replace it which would have taken two hours and $200. I told them no thanks, I will take it to Toyota of Easley. The service tech told me Toyota would charge me a $1000 to fix that because there was no way they could get the filter off, then proceeded to charge me $90 for an incomplete service. I made an appointment that day with Toyota of Easley. Everyone was very professional and extremely cordial from the time I arrived, until I left. The fluids in my truck was changed/topped off in 20 minutes with ZERO issues with oil filter removal. The price for my oil change at Toyota of Easley was cheaper than what I paid at Jiffy Lube for an incomplete service. Will definitely be returning for all services for my vehicle as I was impressed with the staff. Kevin Biddle was my service rep and was an awesome guy. More

I have been super pleased with Toyota of Easley! A special shoutout to Chaz, my salesman, and Jacinda, my service rep! Very easy to work with! A special shoutout to Chaz, my salesman, and Jacinda, my service rep! Very easy to work with! More

Great customer service from Kevin. Minimum wait time. I am satisfied with the today service Minimum wait time. I am satisfied with the today service More

Great personnel. The service is good. Juscinda is alway helpful and informative and answers all my questions. The service is good. Juscinda is alway helpful and informative and answers all my questions. More

I came in for six-month service. I was out I in less than 30 minutes. Everyone was courteous and friendly. I was out I in less than 30 minutes. Everyone was courteous and friendly. More

Good Service, Good explanation of what was found. Excellent explanation by Ryan of the tech process to check out the systems. Excellent explanation by Ryan of the tech process to check out the systems. More

Love Toyota of Easley. I drive from Greenville because I had a fantastic buying experience and I trust their service department. I drive from Greenville because I had a fantastic buying experience and I trust their service department. More

I was there 2 hours and 15 minutes for a simple service. Oil and tires rotated. They valeted me home and brought me my car an hour later. Oil and tires rotated. They valeted me home and brought me my car an hour later. More