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Toyota of Easley - Service Center

Easley, SC

4.6
1,050 Reviews

1,050 Reviews of Toyota of Easley - Service Center

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May 07, 2024

Have used T of E's service department for over 20 years. Very satisfied overall-if I hadn't been, well, I'd have flushed them years ago. More

by tourtellotp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin,Rafael, Dan, Glen - all very helpful. And owner Ryan
May 10, 2024 -

Toyota of Easley responded

Thank you very much for your loyalty!

May 07, 2024

Not happy it took 2. 5 hours for oil change when I had apt. T More

by Aellenbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

I apologize for the extended wait time. 2.5 hours is unacceptable for a simple oil change. Could you please call or text me when you have a moment so I can get more details about what happened? Thank you! -Tucker Norris 864-915-4855

May 07, 2024

Got me in quick and addressed the problem. All was good. Would come again. Thanks More

by Kevneq11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

Thank you!

May 06, 2024

Don’t set up appointment with me and tell me it’s 1 to 1. 5 hrs when I return almost 4hrs later it hasn’t even been looked at. When it was inspected actually took about 20 minutes to determine it was “ok”. More

by AKSCH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

Thank you for making us aware of your situation! I agree with you, that is unacceptable and I am sorry for the inconvenience that we caused. Could you please give me a call or text when you have a moment so I can get more details about what happened? Thank you! -Tucker Norris 864-915-4855

May 05, 2024

Clean and friendly but it needs a snack machine for the customers thanks for the hard work More

by McMillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Salamanca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

Thank you for the review and feedback! We hear you loud and clear on making updates to our facilities! We are actually in the process of building a new service facility including an updated lounge. I think you will be very pleased when you see it!

May 05, 2024

Everyone was courteous and helpful. Wait time for service was minimal and ready on time. More

by FBM044
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Schillawski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy in service department
May 10, 2024 -

Toyota of Easley responded

Thank you so much for the review!

May 05, 2024

Everything was great. They always do a good job, I'm in my 5th Tundra and I have referred Toyota of Easley to lots of people! More

by RONNIE.METCALF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Garrett
May 04, 2024

Service well done Very friendly I would recommend your dealership to all my friends in the future More

by randrew.miska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Sheindlander
May 10, 2024 -

Toyota of Easley responded

Thank you so much for the review and recommendation!

May 03, 2024

Very professional. Good customer service. Regular updates on service being performed. I used coupons that were available. More

by bethb1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

Thank you!

May 03, 2024

Great staff. Professional service technicians. Friendly environment. Service with a smile. Christine is awesome. Clean and open waiting area. Clean restrooms. More

by OH Canada
Workmanship
Recommend Dealer
Yes
Employees Worked With
Christine m
May 10, 2024 -

Toyota of Easley responded

Thank you so much!

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