Toyota of El Cajon

To Whom ever this may concern: The To Whom ever this may concern: The treatment/service that I received on February 16, 2011 was truly superb. Mrs. Ying Pan and M To Whom ever this may concern: The treatment/service that I received on February 16, 2011 was truly superb. Mrs. Ying Pan and Mr. Hiwa Khoshnaw did an excellent job explaining/selling me the Toyota Highlander 2010. My wife and I felt extremely comfortable and at ease during the entire business transaction. I will recommended my military friends to your dealership and family as well. Thank You Sincerley, Mr. and Mrs. Zenno More

After signing up with pricequotes.com some other equivalent online site I was first contacted over the phone by Ross Miran who was very nice and he offered very competitive pricing beating a good de equivalent online site I was first contacted over the phone by Ross Miran who was very nice and he offered very competitive pricing beating a good deal I was going to get from Toyota of San Diego. I first test drove the car at Toyota of San Diego. I would have worked with them and likely bought one there but they didn't have the model/color I wanted. Ross confirmed that they had the color(at least the one I thought I wanted at the time Pre-Dawn Mica) so that's what brought me to Toyota of El Cajon. Their inventory was much larger. I also thought the facility was nice too. They had a play area for the kids(pirate ship, my son liked that), and a movie room for kids. I thought the free snacks and water was a nice touch as well. When I arrived Ross had the day off so I worked with Ernesto who was very nice and took me on another test drive, this time with my wife. He answered all of our questions and took the time to show us all the features of the minivan. I had asked to see a car with the Cypress Pearl color because I hadn't seen one yet so he took us into one of their garages and we found one but it was in a lower trim line that what I was interested in. After seeing it we really liked that color but they didn't have one like we wanted. Ernesto called me back and told me he would find me the one I wanted and he did. A few days later he made a trade with another dealership and got me the car I wanted. When it came to financing I was surprised that your financing dept was able to better the rate I was getting from my credit union but Anna Caruso made it happen. I came into the deal not knowing exactly how the process worked and wasn't prepared with a cashiers check ready for the down so I thought she great in letting us put the down on our credit cards. I appreciate her efforts in helping us get around this(rather than having me go back to my bank and having to come back another day to get the car. She was very friendly had us out of there pretty quickly. More

El Cajon Toyota made my truck buying experience so easy and stress free. Ernesto Ruiz and Gustay Proka were very friendly and helpful. I used the Costco Auto Program, Ernesto Ruiz new about the program sho and stress free. Ernesto Ruiz and Gustay Proka were very friendly and helpful. I used the Costco Auto Program, Ernesto Ruiz new about the program showed all the paper work that was needed and when I purchased the extra service and maintenance contract Gustay Proka explained what services I would get. that is why I rated Toyota Of El Cajon so high! More

Friendly customer service. Made everything quick and easy. I am very happy with my car. I would recommend this dealership to friends and family. Great atmosphere. Alex was easy to deal with during t easy. I am very happy with my car. I would recommend this dealership to friends and family. Great atmosphere. Alex was easy to deal with during the car process. I plan to come back to get my car serviced when needed. Overall, good experience! More

Thank you to Robert Penny,Carlos Murua and Ying Pan for assisting us on buying a car,to help us to fit on our budget. I appreciated all you help. May God Bless you ALL and Continue helping others with the assisting us on buying a car,to help us to fit on our budget. I appreciated all you help. May God Bless you ALL and Continue helping others with the same situation like us, I know many people also are love to buy a car, but worried if they can afford. And I will definitely recommned this dealer to a friend. Thank you All, Evelyn R More

I was very pleased with the service that I received at I was very pleased with the service that I received at Toyota of El Cajon; they have very professional and friendly staff. Marwan Fakhoury and Paul I was very pleased with the service that I received at Toyota of El Cajon; they have very professional and friendly staff. Marwan Fakhoury and Paul Petrocco were friendly and helpful. They helped me find the car that suited my needs, and they explained about the services that Toyota of El Cajon provide to their customers. My purchase from Toyota of El Cajon was so easy and I know where to go if I need help in future. Also financial department with Anna Caruso was fast and excellent. I will surely recommend this dealership to family and friends. Thank you Juliet More

I give a rating of "5" to this dealership because EVERYONE was friendly, knew what they were talking about, and didn't waste time trying to sell me something I didn't want. They were able to because EVERYONE was friendly, knew what they were talking about, and didn't waste time trying to sell me something I didn't want. They were able to get me the product I wanted at a great price without the "high-pressure" nonsense that other dealers often employ. I'd also like to add Sales Consultant Nestor and Sales Manager Robert to the list of people who worked with me during this transaction. More

Toyota of El Cajon provided excellent customer service. Within their employees they have great communicate skills. They understand and explain the customer needs. The employee I dealt with was named Fernan Within their employees they have great communicate skills. They understand and explain the customer needs. The employee I dealt with was named Fernando Aguinga. Fernando was very understanding, friendly, and was very helping in finding my car. He was also very patient in understand my needs. I explain the type of vehicle I was looking for and Fernando gave me plenty of options to chose from he was very knowledgeable and knew exactly what I was looking for. It was definitely a pleasure working with Fernando Aguniga. My overall experience at Toyota of El Cajon was great. I will definitely recommend it to my family and friends. More

I was so pleased with the service I recieved at Toyota of El Cajon. Colette, Vincent, and Robert Petty treated me like thier family. They explain everything that was going on so I would feel like I was a par El Cajon. Colette, Vincent, and Robert Petty treated me like thier family. They explain everything that was going on so I would feel like I was a part of the decision making. They listen to me and made me feel important. Just as important as someone with alot of money. I am looking forward to when I can buy another car from them. They are a great bunch of people. The whole process went so smoothley. It's the only dealership that called me back in the next day after I brought the car and told me I was getting a lower interest rate. That made my payment smaller and they gave me a 36 month warrenty along with that. Colette explain everthing about the conract and what I was signing. She let me know things I did not know about. I would refer any of my family there and my friends. More

Fernando was very courteous, friendly, and helpful in helping me find the right vehicle that I need. He treated me with respect and made sure all my questions were answered to my satisfaction. Colette wa helping me find the right vehicle that I need. He treated me with respect and made sure all my questions were answered to my satisfaction. Colette was also very helpful and knowledgeable. She explained all my options to me where I can understand them very well. She helped me decide what is best for me. My experience in this dealership was enjoyable and I am very happy with the service that I received. I will surely recommend this dealership to my family and friends. More