
Toyota of El Cajon
El Cajon, CA

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1,105 Reviews of Toyota of El Cajon
The service member assisting me was honest about the situation with my car. He was super polite and even though I was frustrated about my situation-he was helpful. situation with my car. He was super polite and even though I was frustrated about my situation-he was helpful. More
We have always received great service.Elijah was We have always received great service. Elijah was friendly and helpful. Our vehicle was finished in a couple hours, and we received a text Very pl We have always received great service. Elijah was friendly and helpful. Our vehicle was finished in a couple hours, and we received a text Very pleased! More
When I had engine trouble due to rodent activity, Elijah saw us immediately and expedited our vehicle diagnosis and repair plan. With two kids in tow, he helped me to get on the road again with a rental ca saw us immediately and expedited our vehicle diagnosis and repair plan. With two kids in tow, he helped me to get on the road again with a rental car and updated me on all aspects of repair. I could not have asked for a greater car repair experience or service representative. Thanks Elijah! More
Shawn was amazing amazing customer service, kind, welcoming and a great guy. Thank you for providing the best care at Toyota. Your team should look up to you always welcoming and a great guy. Thank you for providing the best care at Toyota. Your team should look up to you always More
Shawn Kelley is a great Service Manager.He took really Shawn Kelley is a great Service Manager. He took really good care of me and because of him I will keep coming back to Toyota of El Cajon! Shawn Kelley is a great Service Manager. He took really good care of me and because of him I will keep coming back to Toyota of El Cajon! More
Lance Jones in the service department took excellent care of me and my Toyota Prius. He found me the best discounts and made sure I did not overspend on a service I did not need at this time. He was genuinel of me and my Toyota Prius. He found me the best discounts and made sure I did not overspend on a service I did not need at this time. He was genuinely pleasant to talk to and stayed on top of my service to keep me from spending 4+ hours that I normally spend sitting in the dealership waiting for my car to be done. Only issue I have is that I have never been offered a free loaner vehicle. I brought it up once or twice for my first couple of visits after I bought my car and started having an issue with a malfunctioning front camera, lane change and crash warnings that still continues to happen when the weather is hot and my car has been sitting under the sun for a while. That of course is another story and has nothing to do with my last service appointment with Lance. I thought I definitely should've been offered one since I had only bought it one month prior... but I was told that loaner vehicles were unavailable... due to the pandemic.. (I assumed). More
For a number of years now, Simo has taken very good care of me and all my vehicles that I've brought in over the years. Quality service, at a reasonable price, and a great atmosphere that I know I can coun of me and all my vehicles that I've brought in over the years. Quality service, at a reasonable price, and a great atmosphere that I know I can count on when I return in the future. More
Elijah Alvarez always goes above and beyond in every aspect to make sure my service is exceptional! Thank you for always helping me out! It's hard to find a service advisor like that. aspect to make sure my service is exceptional! Thank you for always helping me out! It's hard to find a service advisor like that. More