Toyota of El Cajon

Excellent Toyota of El Cajon Service Department I live in north PB but drive to Toyota of EL Cajon because I love the customer service I receive. From their wonderful leadership of the top-notch man I live in north PB but drive to Toyota of EL Cajon because I love the customer service I receive. From their wonderful leadership of the top-notch manager, Jeremy to my recent customer service agent, Shawn Kelly, to the technicians who service my Prius V, I'm always in good hands. That is extremely satisfying. Keep up the excellent work and superior customer service. More

Consistently the best. Toyota of El Cajon, is the best Toyota dealership I’ve visited in all of San Diego County. Whilst inquiring a vehicle from the Toyota Motor Co. I paye Toyota of El Cajon, is the best Toyota dealership I’ve visited in all of San Diego County. Whilst inquiring a vehicle from the Toyota Motor Co. I payed many visits to distinct dealerships in the county, El Cajon’s store was the most caring, and had the best prices, I have leased a vehicle from them more than once, and each and every time has had the same, quality service and experience. When I think of purchasing a vehicle, Toyota of El Cajon is my primary option. More

Patience is a virtue & they had it with me I have had a Toyota Highlander Hybrid for the past 14 years, it needed a few minor fixes but my husband wanted me in a newer vehicle. I was unsure of I have had a Toyota Highlander Hybrid for the past 14 years, it needed a few minor fixes but my husband wanted me in a newer vehicle. I was unsure of what make/model of vehicle I wanted. Needless to say I ventured out & looked at Subaru, Jeep, Ford, Chevy, Nissan, Hyundai, even Lexus & Mercedes. I found that I was comparing all of them to the Toyota Highlander XLE & returned numerous times to verify my findings. I compared: price, ease & comfort of the drive, electronic features- XLE has lots!, interior space, seat style & leg room compatibility, moon roof, AC vents, even color: do you know most new cars are all black inside? etc. XLE even has a few little 'fun' interior perks. Then the key less lock/entry feature was a true surprise (after I purchased the car) I must applaud my sales man Victor Aceves for his continued patience, flexibility & attentiveness that he offered me, even on his day off. Thank you for making this purchase a stress free one. Lastly, I have been dealing with the customer service @ Toyota for 14 years. And Toyota is Dog Friendly! I can not praise the service department enough, I've come to trust & value their opinions; Lance Jones, Jesse Carvalho, Josh Taylor~ Thank You for the excellent care over the past 14 years. You are 1 of the reasons I felt compelled & comfortable in staying with Toyota & finally chose to purchase another Highlander. To the next 14 years!! Andrea Roth More

Great customer service I have always had a positive experience at Toyota of El Cajon. The cost is probably a little more than normal but worth it for the peace of mind I have always had a positive experience at Toyota of El Cajon. The cost is probably a little more than normal but worth it for the peace of mind More

Great service! Toyota of El Cajon always has a friendly and personable staff. I was in there pretty quick too! Not too busy without and appointment. I always go here Toyota of El Cajon always has a friendly and personable staff. I was in there pretty quick too! Not too busy without and appointment. I always go here. More

Awesome Customer Care Great customer care from the time I purchased my car until the time of maintenance service. Every person I encountered at this dealership was simply a Great customer care from the time I purchased my car until the time of maintenance service. Every person I encountered at this dealership was simply amazing. Simeon Okosun assisted me with me first car purchase and it was a great experience. I told all my friends about Toyota of El Cajons excellent customer care. More

I will return, but will watch them carefully. Service assistant tried to charge me 100.00 for an alignment that my warranty covered. I had to show them the standard factory warranty online and h Service assistant tried to charge me 100.00 for an alignment that my warranty covered. I had to show them the standard factory warranty online and he removed the charges. I feel like the service representative needs training or was just trying to pull a fast one. More

Exceeded my expectations I had the best car buying experience ever with Toyota of El Cajon. I came in to explore options turning in my leased Tacoma, thinking I would purchase I had the best car buying experience ever with Toyota of El Cajon. I came in to explore options turning in my leased Tacoma, thinking I would purchase it or lease another truck and drove off owning a 2019 Tundra Trd Pro. Nelson and Paul were really awesome and their approach was very professional and personal at the same time. I just wanted to give an extra thanks to Nelson, because he went out of his way to make it a very enjoyable experience and was very thorough and made sure I was out as quickly as possible because of time concerns on my end. I’ve told everyone how great of an experience it was. I’ll be a loyal Toyota of El Cajon customer from now on, and will have all my service and needs addressed there. More

Great service We have bought 4 cars over the years from Toyota El Cajon and take all cars there for service. They are reliable, have great customer service and are We have bought 4 cars over the years from Toyota El Cajon and take all cars there for service. They are reliable, have great customer service and are trustworthy. More

Always a Pleasure! I never dread taking my car in for service because everyone is so nice and the facilities are excellent! Great service and I never feel like I’m gett I never dread taking my car in for service because everyone is so nice and the facilities are excellent! Great service and I never feel like I’m getting ripped off! Special thanks to Taylor! More