
Toyota of El Cajon
El Cajon, CA

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1,105 Reviews of Toyota of El Cajon
As usual GREAT SERVICE!!! Simo Vukotich is the most knowledgeable and personable service adviser we have ever dealt with. He is always able to help us with whatever problem we Simo Vukotich is the most knowledgeable and personable service adviser we have ever dealt with. He is always able to help us with whatever problem we are having, keeps us updated on the progress and returns the car exactly when promised. We can't praise Simo's dedication to helping us enough! More
Thank you This dealership takes care of it’s customers. Eliseo Navarrete is my service rider. He is knowledgeable and I never feel he is trying to sale me anyth This dealership takes care of it’s customers. Eliseo Navarrete is my service rider. He is knowledgeable and I never feel he is trying to sale me anything I dont need. He is the best! as a single woman, I need someone I can trust to look after my car. Thank you Eliseo More
Service with a smile I can always count on my favorite service advisor Tiffany Reed to be happy helpful and knowledgeable. I brought my new Camry in for its first service I can always count on my favorite service advisor Tiffany Reed to be happy helpful and knowledgeable. I brought my new Camry in for its first service and the service was done quickly and everything was explained on how future services will be. If you are looking for a great advisor get in touch with Tiffany Reed. More
Never dreaded service appointments I used to always dread car service appointments but NEVER do here! I know the service will be done when it’s promised. If not, the service managers ar I used to always dread car service appointments but NEVER do here! I know the service will be done when it’s promised. If not, the service managers are quick to inform you of delays. They are friendly, courteous and professional and I’ve never felt pressured to purchase or pay for services that are inconsistent with the age, mileage and wear on my vehicle. They always tell me when something looks like it will need to be done in the future so I plan ahead for service visits. I’m sure part of this is that Toyota makes great cars when it comes to service requirements but this dealership employees great people which goes a lot further in my book. I usually try to see Lance - he remembers me, asks about my kids and always asks how things are going with the car. He makes the process of taking my car in more personal and something I don’t ever worry about. When we see the message center in the car start lighting up for service/maintenance needed we just automatically call or go online to schedule. We always leave feeling like our car is going to be reliable with the assurance that it is being serviced with the best care. More
Eliseo was very helpful Service was timely and courteouss helpful and timely. Helped me understand features on new car that I didn’t understand. I will bring my Toyota back f Service was timely and courteouss helpful and timely. Helped me understand features on new car that I didn’t understand. I will bring my Toyota back for service. More
Super service We really appreciate Eliseo for always returning calls and answering inquiries and finding us a good deal on every type of service! We are very please We really appreciate Eliseo for always returning calls and answering inquiries and finding us a good deal on every type of service! We are very pleased with how the full auto detailing turned out!! More
My Prius The service rep Josh Taylor went above and beyond what I expected. Truly grateful for the time he took, the detail and honesty. And of course his cur The service rep Josh Taylor went above and beyond what I expected. Truly grateful for the time he took, the detail and honesty. And of course his curtoiusy. More
there when you need them The staff at Toyota of El Cajon are always friendly and personable. I have been bringing my car here for nearly 2 years and they have taken good care The staff at Toyota of El Cajon are always friendly and personable. I have been bringing my car here for nearly 2 years and they have taken good care of the both of us! More
Satisfied Customer It is so refreshing as a customer to find true professionalism and to actually get what you were expecting:) I have consistently had a positive experi It is so refreshing as a customer to find true professionalism and to actually get what you were expecting:) I have consistently had a positive experience at Toyota of ElCajon but my last with Eliseo Navarrete has been my best. I had damage to my vehicle from a paint spill on the road and was very upset because my car is not even two years old and I waited 15 years to be able to afford it. Eliseo was very sincere in the way he handled my situation, he went above and beyond by helping me to have before and after pictures:) thank you Eliseo , forever greatfull!!! Sincerely, Penelope Hammell-Ryan More
The best car guy, James Hodgson I have been a customer of Toyota El Cajon since 2016 when I bought my Camry. James always has time for me, always explains what is going on with my ca I have been a customer of Toyota El Cajon since 2016 when I bought my Camry. James always has time for me, always explains what is going on with my car and always leaves me feeling like I am in good hands and my car is getting great service. James always lets me know when something major, like new tires, may be coming up so that I am not surprised and can save up for the expense. I did not expect to be happy with a car dealership when I bought my Camry, but I love my car and I love my service guy, James Hodgson. Thanks, James!!! More