Toyota of El Cajon

Service department Always great customer service friendly staff ELISEO NAVARRETE did great job taking care of me toyota of Elcajon rocks like always 👍👍cu Always great customer service friendly staff ELISEO NAVARRETE did great job taking care of me toyota of Elcajon rocks like always 👍👍customer since 2003 THANKS ! More

Regular Service Lance has been my service advisor for quite awhile and I can trust his recommendations and suggestions for all the Toyotas I have owned. Lance makes Lance has been my service advisor for quite awhile and I can trust his recommendations and suggestions for all the Toyotas I have owned. Lance makes things happen with regards to any and all problems that have come up. Laura has also stepped in a few times and with Lance corrected things above and beyond my expectations! Zack made buying my 20174 Runner a great experience so much so that I am talking with Zack about moving into a new 2018 sometime this year. Amazing employees like Lance, Laura Brewer and Zack are why I keep coming to Toyota of El Cajon for service and for buying new vehicles. More

Best service advisor ever Thank you, James, for making each trip to Toyota of EC service department easy and painless! And, you explain things clearly, which is much appreciate Thank you, James, for making each trip to Toyota of EC service department easy and painless! And, you explain things clearly, which is much appreciated. YOU are the reason I come to T of EC. More

Favorite place to bring my Toyota for service I always wait for my car while in service because their waiting area is pleasant and the kids love the pirate ship! Courteous and prompt service alwa I always wait for my car while in service because their waiting area is pleasant and the kids love the pirate ship! Courteous and prompt service always! More

TIME WELL SPENT This is the third vehicle my family has purchased from EC Toyota in the last five years. Would have been five stars except for an unpleasant experienc This is the third vehicle my family has purchased from EC Toyota in the last five years. Would have been five stars except for an unpleasant experience at the beginning with the sales person I was matched up with. (name not mentioned, but they know who is). Fortunately the fleet director, Kong, interceded and paired me up with a real professional, Arbie K. I cannot use enough superlatives to describe this guy; suffice it to say, simply the best: extremely patient, answered all my questions., and did I mention extremely patient. Of course a cash deal does make things a lot easier. There was some back and forth about $$, but in the end we were very satisfied. The process could have been faster, having to wait for finance guy and then all the papers to sign. But no real pressure on the up-sells; just say "no", and stick with "no" means "no". Kong followed up by sending me a $25 Starbucks gift card; nice touch, Kong! More

Excellent service and very helpful. The lead mechanic, Mark Anthony was very helpful with arranging 40K service on my Tacoma truck. He extended a warm welcome and gave a positive feelin The lead mechanic, Mark Anthony was very helpful with arranging 40K service on my Tacoma truck. He extended a warm welcome and gave a positive feeling that service work would be done professionally. And it proved so.... More

Great and amazing service very convenient and very helpful. Amazing staff. They took good care of me. Will definitely recommend any friends or family. They have always satisfie very convenient and very helpful. Amazing staff. They took good care of me. Will definitely recommend any friends or family. They have always satisfied me with their services. More

Quick and easy Ammar was so helpful. When it comes to giving customers what they want he sure does deliver. 10stars for Ammar. I will definitely recommend friend and Ammar was so helpful. When it comes to giving customers what they want he sure does deliver. 10stars for Ammar. I will definitely recommend friend and family to him. More

Excellent service Very smooth and easy process, excellent service. Will definitely recommend any friends or family. Everything got done very quickly and i have no compl Very smooth and easy process, excellent service. Will definitely recommend any friends or family. Everything got done very quickly and i have no complaints! Thanks Toyota El Cajon More

Very positive service experience The service advisor was particularly helpful and courteous. My car was ready for me quite efficiently. Comfy lounge and free coffee doesn’t hurt eith The service advisor was particularly helpful and courteous. My car was ready for me quite efficiently. Comfy lounge and free coffee doesn’t hurt either. More