Toyota of Fort Walton Beach
Fort Walton Beach, FL
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Greg was very attentive and respectful of my time, especially considering I was in the area for only a brief period. He was very knowledgeable about the car I purchased and made every effort to ensure especially considering I was in the area for only a brief period. He was very knowledgeable about the car I purchased and made every effort to ensure I was as comfortable and familiar with it as he was. He has since followed up with me to see if he could provide any assistance or answer any questions. Above being knowledgeable and attentive, Greg was very easy to work with and made it a pleasant experience. More
i.ve bought 2 new vehicles from quality imports in the last 3 years. lloyd has always helped me to get the best deal possible. he has always been very honest and upfront with me about my situation. i look last 3 years. lloyd has always helped me to get the best deal possible. he has always been very honest and upfront with me about my situation. i look forward to many years as a customer of lloyd pederson and quality imports. More
We had a very positive experience with Michelle and the other sales people at Quality Toyota. We would recommend them to our friends. They were able to assist us quickly and let us know what our trade in w other sales people at Quality Toyota. We would recommend them to our friends. They were able to assist us quickly and let us know what our trade in was worth right away. More
I will never purchase or do business with Quality Imports. DO NOT ever provide them with an email address, because they do not abide by the regulations concerning the Can Spam Act. I have opted out Imports. DO NOT ever provide them with an email address, because they do not abide by the regulations concerning the Can Spam Act. I have opted out of correspondence multiple times and even complained directly to their management. I have filed complaints with the FTC and still they persist in sending me newletters that they will not respond to. This organization is a complete failure when it comes to customer service before the sale, and looking at the reviews on Google it seems the service after the sale is even worse. I doubt a company like Dealer Rater will allow this post to stay online because they are being paid by the dealership to manage customer relationships. This is why Google stopped allowing DealerRater Reviews to even be included in the review. More
Trent was very patient with the whole negotiation process and answering questions. I was not sure of what I wanted when I arrived but we were able to work out a good deal. It was also the first time I purc and answering questions. I was not sure of what I wanted when I arrived but we were able to work out a good deal. It was also the first time I purchased an extended warranty despite feeling the least sales pressure to do so. More
This is the second Mazda that I've purchsed from Quality Imports. Both times, I was happy with the sales staff and the overall experience. This time, I was able to complete most of the paperwork by email, s Imports. Both times, I was happy with the sales staff and the overall experience. This time, I was able to complete most of the paperwork by email, so I didn't have to waste a lot of time waiting in the dealership office for credit approval and various forms to be completed. From past experience, I also know that the service after the sale will be good. More
The costumer service was great. Greeted as soon as i stepped foot on the lot. Real friendly, and it was my first time buying a car and i would say i got the best deal you could get. Overall it was a gre stepped foot on the lot. Real friendly, and it was my first time buying a car and i would say i got the best deal you could get. Overall it was a great experience. More
Fast, efficient, and patient. When I needed to use a computer and fax machine, Lloyd let me use his. He even put the sticker on the plate for me. No pressure from Mr. Pederson at all. When going to t computer and fax machine, Lloyd let me use his. He even put the sticker on the plate for me. No pressure from Mr. Pederson at all. When going to this dealership find Lloyd Pederson. More
I came in for my usual-routine oil change, tire-rotation, balance, and wheel alignment. I also mentioned that the display light was burned out on one side of the temperate control screen. Jason thought it balance, and wheel alignment. I also mentioned that the display light was burned out on one side of the temperate control screen. Jason thought it would be something like $800 to replace the unit, but then Gerald-master technician was able to pull the box and replace just the burned out lights. My vehicle didn't take any longer than usual for the maintenance work and the extra repair was only $90.00!!! Gerald, you rock!! And Jason always takes excellent care of me and my vehicle. This is the only place I will bring my 4-runner for service. Thanks guys!!!! More
Excellent service by Service Adviser Jason Mickey. Also thanks to Service Director Curtis Baxter. Car was repaired on time as advised and priced fairly competitively with off-site services. Car runs as bef thanks to Service Director Curtis Baxter. Car was repaired on time as advised and priced fairly competitively with off-site services. Car runs as before repair and I am very satisfied with their service. More