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Toyota of Fort Walton Beach
Fort Walton Beach, FL
529 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 529 reviews
November 04, 2019
Good deal Scott, the sales person, was friendly and honestl and went out of his way to help me. I decided on Toyota because of the high ratings in US News and W Scott, the sales person, was friendly and honestl and went out of his way to help me. I decided on Toyota because of the high ratings in US News and World Report. So far the ride has been good. More
by Vickie C
Employees Worked With
Scott Kleiner is the best
Helpful October 14, 2019
Very helpful. Really endeavored to understand my need. Really endeavored to help us with our selection and needs. Johnny Mendez was very attentative. He found the perfect car with the perfect color and wit Really endeavored to help us with our selection and needs. Johnny Mendez was very attentative. He found the perfect car with the perfect color and with the emergency 911 button built in. More
by Sally & Steve
Employees Worked With
Kubie, Johnny Mendez
October 12, 2019
Deceitful I bought a Toyota Avalon because of the cab noise rating. After a year something happened to the seals on the door. The road noise sounds worse than l I bought a Toyota Avalon because of the cab noise rating. After a year something happened to the seals on the door. The road noise sounds worse than low end compact car. Additionally, when you close the door it sounds like you're slamming them shut. The "faux"leather is stained and seems ripped out in the drivers side seat. The pleather on the console is cracking and is peeling off the side of the doors. Each time i bring it in they give me some excuse as to why something is damaged/broken and how they can't fix it. The car is less than 4 years old--this is unacceptable. Management promised they would make it right--yet, it's still very, very wrong!! I would NEVER again buy another Toyota. More
by Tammie R.
Employees Worked With
none
October 07, 2019
Terrible Service Department I went in for my appointment because my navigation system was not working properly and the clear coat on the door edge was rubbing off. This is a bran I went in for my appointment because my navigation system was not working properly and the clear coat on the door edge was rubbing off. This is a brand new 4-runner with less than 1,000 miles. The service adviser, started by using a black magic marker to "repair" the door edge and then told me it was best to just remove them because it was a know problem to Toyota. He agreed to order new door trim and call me when they came in...that has been 2 months and no phone calls. I have made several calls to the service department and no one ever answers the telephones. In reference to the Navigation system, the service adviser, stated this was another "known" problem and he did not know when Toyota was going to get this fixed. I wished the salesman would have told me about this before I spent $50,000.00 for a new Toyota. Going to try and make another service appointment and will update the reviews if I can ever get any service from Toyota of Fort Walton Beach, Florida. More
by DestinMike
Employees Worked With
Unknown
September 23, 2019
Crooks So I did a review calling the car lot out. After posting it they called me immediately. They claimed to want to make things right with me. After Phill So I did a review calling the car lot out. After posting it they called me immediately. They claimed to want to make things right with me. After Phillip gave me a lease quote of $560 for a $36,000 Sienna I called another car lot. When I asked Phillip why the price was so high he never responded again. These people are crooks and they don’t give a xxxx about you Thanks David More
by David
Employees Worked With
Phillip
August 24, 2019
New 2019 Camry SE Johnny was a great salesman to work with. Very professional and straight forward with everything he said. I was very lucky to have been able to deal w Johnny was a great salesman to work with. Very professional and straight forward with everything he said. I was very lucky to have been able to deal with him. Also, James in the financial department was easy to understand and made things quick and speedy once we got back in his office. Thank you both very much. More
by raefoshay14
Employees Worked With
James Madden, Johnny Mendez
July 31, 2019
Sales Johnny was awesome! He was very helpful and made the process go smoothly. I have been going to this particular dealership since I moved here 5 years a Johnny was awesome! He was very helpful and made the process go smoothly. I have been going to this particular dealership since I moved here 5 years ago for all of my car checkups, I would not trade anywhere else!! More
by Ozzyla1
Employees Worked With
Johnny Mendez
July 24, 2019
Highly recommended! Professional, friendly, and accurate! Mike V helped me with my vehicle purchase. I'm from out of town and everything went smoothly and professionally. I highly recommend Fort Walton Bea Mike V helped me with my vehicle purchase. I'm from out of town and everything went smoothly and professionally. I highly recommend Fort Walton Beach Toyota! More
by JenPCB
Employees Worked With
Mike V, Brandon Smith
April 02, 2019
Terrible service. immobilizer code?? B.S! Came to toyota of ft Walton beach and from first impressions I was not pleased. When I got to the parts counter to get a key for my 4runner they could Came to toyota of ft Walton beach and from first impressions I was not pleased. When I got to the parts counter to get a key for my 4runner they could not autherize the key code until 1 hour later I was not greeted. I had lost my keys and needed to get a new one programmed.. Little did I know they had no knowlage on what they were doing but they tried to hoax me into paying $250 of my hard earned cash for labor cost to " clear my computer" ,so they can do unnecessary computer work when before I was told it will be $60-$70 for the programming. So not only this took hours and wasted my whole day but by the Time I was done being fooled!! I towed my truck ( it would not start after leaving it with Toyota) to a company down the road on Mary Esther cutoff, "A to Z locksmith" it only took 2 minutes and A to Z had my 4runner running with the keys I got from toyota.. Plus a to z was tremendously cheaper. When I was told by toyota this was not a key problem but a computer problem and will take hours and $250 in labor! Have'nt had any problems since! A to Z locksmith is the place to go or maybe even anywhere other than Toyota dealer for service! Granted Toyota of ft Walton beach did give me a spare key ( I guess my frustration was noticed) so I have a spare now but I payed $70 for the one key and I doubt that was much out of there pocket. ( you can buy a key on eBay or Amazon for half or even cheaper of the price) Moral to my story is never trust your dealer with work that might empty your wallet and they either are getting over on you or have no clue what theyre doing! Sad to have to say but I am still frustrated with this.. Happy with the locksmith:) More
by Brianruss
Employees Worked With
Technician and the service employee name was, Justin, don't care for there whole name, Justin Bendickson
September 29, 2018
they take advantage of older women they duped me into giving up my 4runner which i owned outright.,they gave me a RAV4,which is a piece of crap.these people is a bunch of liars and thie they duped me into giving up my 4runner which i owned outright.,they gave me a RAV4,which is a piece of crap.these people is a bunch of liars and thieves, they took my good vehicle. More
by 123456789
Employees Worked With
Carlos Vera
