Toyota of Gastonia

flat tire Excellent met all my expectations very fast and thorough! Had be back on the road in no time and was very accommodating. I would definitely recommen Excellent met all my expectations very fast and thorough! Had be back on the road in no time and was very accommodating. I would definitely recommend this dealership and its service department More

Great experience It was a great experience at momentum Mazda. Mike Urig was very knowledgable on every question that I asked him. He never harassed me, unlike some oth It was a great experience at momentum Mazda. Mike Urig was very knowledgable on every question that I asked him. He never harassed me, unlike some other dealers that I had visited. Mike was a pleasure to deal with. Pete Ballard was also a pleasure to deal with at this location. He is the sales manager at momentum Mazda . Would definitely recommend momentum Mazda and ask for Mike. More

Awesome Hutch helped us find then right car for the right price. He was awesome. We would definitely use him and Toyota of Gastonia in the future. Hutch helped us find then right car for the right price. He was awesome. We would definitely use him and Toyota of Gastonia in the future. More

Great service, great price, great sales! Found a great deal for a truck listed on autotrader and went to Toyota of Gastonia to test drive it. Met with Ash, my salesman, and he was very accomm Found a great deal for a truck listed on autotrader and went to Toyota of Gastonia to test drive it. Met with Ash, my salesman, and he was very accommodating. He really went above and beyond to make sure that I and the truck were taken care of. Very genuine person and I never felt like he was doing anything just to get the sale; I truly felt like he treated me as a friend and gave me a great truck for a great price. Thanks again, and yes I absolutely recommend this dealership (and Ash) to anyone in the market for a vehicle More

Dan Matkins is the man!!!! Dan got my email saw that I didn't want to deal with phone calls and other stalking tactics some sales folks try, He contacted me back once figured ou Dan got my email saw that I didn't want to deal with phone calls and other stalking tactics some sales folks try, He contacted me back once figured out what I needed and worked with me. Got me my test drive the same day (didn't even look nervous when I took it on the highway) Dan got me in the car I wanted with no hassle. My bank is out of state and has been dragging their feet but Dan has been helping with the process. One thing I really liked about Dan is that he dealt with me, I had a guy friend there to "check under the hood" but he knew to talk to me not like some dealers who think you can only talk to the guy in the chair. More

Sales Ash is a great salesman. Not pushy, in fact didn't push anything at all. Was friendly, accommodating and gave us a very laid back experience. First t Ash is a great salesman. Not pushy, in fact didn't push anything at all. Was friendly, accommodating and gave us a very laid back experience. First time buying a car wasn't a dreadful experience. More

BEST CAR BUYING EXPERIENCE EVER!! Recently, my daughters and I drove all the way from Wilmington, NC to purchase a 2009 Honda Accord after speaking with Ash over the phone. Ash is a v Recently, my daughters and I drove all the way from Wilmington, NC to purchase a 2009 Honda Accord after speaking with Ash over the phone. Ash is a very sincere, patient and caring individual and absolutely loves his job. He made us feel like we were top priority. If you are looking for a car at this dealership, ask for Ash...you will be glad you did! More

Very personable, excellent service First time buying a car. Ash seems like a very nice, honest guy who really cares about his customers. He was very easy to talk to and made everything First time buying a car. Ash seems like a very nice, honest guy who really cares about his customers. He was very easy to talk to and made everything simple to understand. More

bad dealership i bought a new car .. before and during the sale they are awesome.. but good luck after.. the service department are rude and argumentative. i made i bought a new car .. before and during the sale they are awesome.. but good luck after.. the service department are rude and argumentative. i made an appointment for 730am oil change, when they open. arrived at 715am and was checked in and told to sit in the waiting area. after 1 hour i checked on my car and they had not even started on it yet. i asked whats wrong, they stated my appointment is to have service when they can get me worked in not at my appointment time.. and told me it would be another hour or so till they got me in because it was busy. and the appointment is not an actual time of service.. they schedule as many people as possible and make you wait untill they are ready to service you vehicle.. on a separate visit for a defective battery. the now service manage told me batteries don't go bad on new cars and it must be my fault. after several hours trying to find a reason to blame me, and could not. he replaced it under warranty, reluctantly . stating that he did not want to replace it and still feels it was my fault it went bad. how can you make a battery go bad one a 1 year old car ?? last time i called to make an appointment to get my oil changed. the manager answered the phone, and i asked for a way to come in and get it changed without waiting 3 hours. was told can not make any promises about how long it would take on any appointment time. and said ohh you yea ill make sure you wait forever. i told him that was crap and wanted to talk to his manager. he hung up on me.. when i called back to talk to his manager, i was transfered to him again. and i told him thats a jerk move hanging up on me and that i wanted to talk to his manager. he then used swear words towards me, i said that was BS and real big talk behind a phone. then he said I KNOW WHERE YOU LIVE AND WHO YOU ARE AND WILL SETTLE THIS I DONT LIKE YOU COME ON DOWN I WILL BE READY AND WAITING FOR YOU.. i hung up the phone called the police and filed a complaint the ncalled the dealership and talked to the general manager chris .. he told me he would talk to the service manager and that the service department is great and they have big margins in profit, the manager made big money for the dealership. and that he can not guarantee my service would be performed correctly by there service department and that i should go to another dealership. i said thats not fair who do i call about this, he said the 1800 number and hung up on me. i was warned not to buy from them, they have this reputation. but i thought they were ok and they are to get the sale.. also i know most of these reviews are fake and put on by the dealership.. More

Good experience We purchased a used RAV4 from Toyota of Gastonia. Ash was really great-honest, energetic, and even after a long day he remained cheerful. I know we We purchased a used RAV4 from Toyota of Gastonia. Ash was really great-honest, energetic, and even after a long day he remained cheerful. I know we were very demanding, but he and his manager Dan were very understanding and patient throughout. Got a really good deal on the SUV as well. More