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Toyota of Gladstone

Gladstone, OR

4.9
7,652 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,652 reviews

March 23, 2024

We enjoy shopping there. Nice and helpful, without being pushy. Wish we would have come back at the end of our lease and done business with Gladstone Toyota again. Rebecca More

by joywalters1943
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kirchem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Toyota of Gladstone responded

Thank you for your kind words and for choosing Toyota of Gladstone for your automotive needs! We're delighted to hear that you had a positive experience shopping with us and that Rebecca provided excellent assistance. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. Thank you again for your business, and we look forward to serving you again in the future!

March 23, 2024

I am happy and pleased with the way I was treated . I am also happy with the car I have purchased . Thank you More

by Sergio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan, Jonathan Castino
Mar 26, 2024 -

Toyota of Gladstone responded

We're thrilled to hear that you had a positive experience at Toyota of Gladstone and that you're pleased with your new car! Providing excellent customer service and helping you find the perfect vehicle is always our goal. If you ever have any questions or need assistance in the future, please feel free to reach out. Thank you for choosing us, and we wish you many enjoyable miles ahead with your new car!

March 23, 2024

I live in Corvallis; got pointed to Gladstone Toyota by Costco. My initial intent was to get ducks in a row for an April purchase when the state restarts rebates for EVs, but salesman (Eric) noted a much More

by pshaffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David (didn't get last name) in finance, Eric Kalik
Mar 26, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience with us! We're thrilled to hear that Eric and David provided you with helpful assistance and made the car-buying process smooth overall. We appreciate your feedback regarding the paperwork processing speed and will definitely take that into consideration to improve our services. We're delighted that you're happy with your new RAV Prime hybrid EV and that you chose Toyota of Gladstone for your purchase. If you have any further questions or need assistance in the future, feel free to reach out. Thank you for your business, and we hope you enjoy your new vehicle!

March 23, 2024

Great customer service and overall experience. I felt supported and not rushed to make a decision More

by Hleyshon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Toyota of Gladstone responded

We're delighted to hear that you had a great experience with us at Toyota of Gladstone! Providing exceptional customer service and ensuring that our customers feel supported throughout the buying process is very important to us. Thank you for choosing us, and if you ever need anything in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!

March 23, 2024

Gracias por la gran ayuda, apesar de la experiencia que tiene José Cosme fue un gran vendedor, amable con el cliente, ayuda a solucionar cualquier duda y en la compra del vehículo, es una de las razones po More

by Victor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cosme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
Mar 26, 2024 -

Toyota of Gladstone responded

¡Gracias por tus amables palabras y por elegir Toyota de Gladstone para tu compra de vehículo! Nos alegra saber que José Cosme te brindó una excelente atención al cliente y te ayudó a solucionar cualquier duda que tenías durante el proceso de compra. Agradecemos tu recomendación y esperamos que disfrutes mucho tu nuevo vehículo. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Gracias nuevamente y que tengas un excelente día!

March 22, 2024

Andre was pleasure to work with. He was very informative and helpful through the whole process More

by sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Rams
Mar 26, 2024 -

Toyota of Gladstone responded

We're thrilled to hear that Andre provided you with such a positive experience at Toyota of Gladstone! It's fantastic to know that he was informative and helpful throughout the entire process. We'll be sure to pass along your kind words to Andre. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!

March 22, 2024

Really good experience overall. The salesperson was helpful, friendly and knowledgeable. The overall process was better than anticipated. More

by JC1375005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Khan
Mar 26, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with us! We're delighted to hear that you had a really good experience overall at Toyota of Gladstone. It's great to know that our salesperson was helpful, friendly, and knowledgeable, and that the overall process exceeded your expectations. If you ever need any further assistance or have any questions, feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

March 21, 2024

Octavio listened to what I wanted and got me the car I wanted within the budget I have. He did not pressure me into anything, and I ended up with better than I was hoping to get. More

by WillMa32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Nevett
Mar 21, 2024 -

Toyota of Gladstone responded

We're thrilled to hear about your positive experience with Octavio at Toyota of Gladstone! Our top priority is providing excellent service and helping our customers find the perfect vehicle within their budget. Octavio's dedication to understanding your needs and delivering beyond your expectations is a testament to our commitment to customer satisfaction. Thank you for choosing us, and we hope you enjoy your new car to the fullest! If you ever need anything, don't hesitate to reach out.

March 21, 2024

Ricardo was very helpful and knowledgeable about the cars I was interested in. I appreciated all the information he provided which allowed us to make the decision that was best for us. I would definitely rec More

by Erin.E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Toyota of Gladstone responded

We're delighted to hear about your positive experience with Ricardo at Toyota of Gladstone! Providing helpful and knowledgeable service to our customers is always our priority, and it's fantastic to know that Ricardo went above and beyond to assist you. We're thrilled that you found the information provided valuable in making the best decision for your needs. Thank you for recommending our dealership, and please don't hesitate to reach out if you need anything else in the future.

March 20, 2024

Emileigh was incredible! I came in last minute in a pinch when my other car completely broke down and I needed to buy a new car pretty quickly. I honestly don't know what I w More

by elleascott12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan, Emileigh Coen
Mar 21, 2024 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

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