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Toyota of Gladstone

Gladstone, OR

4.9
7,577 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,581 reviews

February 05, 2024

Nan was awesome but every person trying to come and explain that a lease is better and pushing me to do go that route rather than listen to my needs was incredibly annoying. Nan was the only person tha More

by highsd27
Recommend Dealer
No
Employees Worked With
Nan Velasquez
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your feedback with us regarding your recent visit to Toyota of Gladstone. We're delighted to hear that Nan provided you with an awesome experience and was a pleasure to work with. Your satisfaction is our top priority, and we apologize for any inconvenience caused by the other team members not fully understanding your needs and preferences. We appreciate your patience and understanding throughout the process. We will ensure that your feedback is shared with our team to improve our service and ensure that every customer receives the personalized attention they deserve. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future.

February 05, 2024

Eric was very kind and had helpful . Did a great work and answer all I needed More

by helenita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
Feb 15, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

February 05, 2024

Thank you for help me to get this nice car and you guys are frendly thank you. More

by Tesifahune Mehari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Doroteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Elder
Feb 15, 2024 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

February 04, 2024

Great service I like workers to server and guide me through to get what I need for More

by hoelely123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Copeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Botoroaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
Feb 15, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

February 04, 2024

My husband and I ended up at Toyota Gladstone after a poor experience at another dealership. We luckily got connected with Brendon and what started as going "for just a test drive" turned into a purchas More

by alisonandthomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

February 04, 2024

I recently purchased a Toyota Tacoma from Toyota of Gladstone and I had pleasure to work with Nan Velasquez. I'm not only very happy with the vehicle, I'm also greatful for getting the best service fr More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nan Velasquez
Feb 15, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. We are so grateful to for coming all this way to work with us. Congratulations and welcome to the family.

February 04, 2024

He was very easy going and easy to trust! Octavio knew the vehicles well and was very helpful throughout the entire process More

by jennahandt96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Nevett
Feb 15, 2024 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

February 03, 2024

Very patient in explaining all the inner workings of the deal and getting me into the vehicle I wanted at the right price. Thanks again. More

by tflannery78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melinda Cavanah, Annie Marjanen
Feb 15, 2024 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

February 02, 2024

They were extremely friendly and helpful when I needed all the help I needed getting a new car. It made the process of getting a new car a lot less daunting. More

by KatieHertzog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Young, Annie Marjanen
Feb 15, 2024 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

February 02, 2024

Octavio is super knowledgeable and not pushy at all. Im always a little hesitant with sales people. He even brought our son a pack of chips during the boring car buying process. Thanks Octavio! Happy to More

by raynalaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Nevett
Feb 15, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

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