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Toyota of Gladstone

Gladstone, OR

4.9
7,654 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,654 reviews

January 11, 2024

Bobby was the best seller that I've ever talked to. I'd been looking for my car at so many toyota dealer, and only Bobby helped me to get my dream car. We talked for like a month about my car, and he More

by Chuong Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

January 10, 2024

Great staff. Very efficient and helpful. I will return whenever I need a new purchase or lease. More

by MATTWFISCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parth in Finance, Miguel Rios
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

January 10, 2024

I have been coming to this dealership for 6 years and they always do a fantastic job at accommodating our wants/needs! Kenny was amazing to work with and went above and beyond with Sami to get us a price More

by brendaj01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Khzam
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

January 10, 2024

Very kind, answer our questions. Helped us find the vehicle we were looking for. We are satisfied with our purchase. More

by joseleon445
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kendig
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

January 10, 2024

Octavio and John were exceptional people. Stayed with us through the whole hours of waiting. Your finance process below zero. Had to wait over 4hrs. No trade, did not negotiate on the price h More

by tjaden811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavio Nevett
Jan 19, 2024 -

Toyota of Gladstone responded

I'm sorry to hear about the inconvenience you experienced during the finance process at Toyota of Gladstone. It's unfortunate that you had to wait for over 4 hours and that there seemed to be a discrepancy regarding the timing of document delivery. I apologize for any frustration this may have caused. However, I'm glad to hear that Octavio and John provided exceptional service and tried to make your experience a positive one. Their efforts are commendable, and I'm glad they were able to contribute to your overall satisfaction. If there's anything else I can assist you with or if you have any further feedback, please let me know. I'm here to help.

January 09, 2024

Great customer service. Everyone was very helpful and considerate. We found what we were looking for! More

by Natcat842
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavio Nevett
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

January 09, 2024

Our experience dealing with Melinda cavanaugh at Gladstone Toyota was nothing short of a car buyer's dream come true.. Melinda listened to us and understood our needs and handled all of the details More

by Happy Camper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melinda Cavanah
Jan 19, 2024 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

January 09, 2024

I had an entirely pleasant experience buying my RAV4 Prime with Lina at Gladstone Toyota. I was treated courteously and didn’t feel taken advantage of or upsold on anything. I’d gladly work with them ag More

by dave.depper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

January 08, 2024

The dealership is very nice and clean, everyone is awesome and professional. Dealership had a lot of cars so we had options to look at multiple. Nathan was awesome! Definitely recommend going to him. More

by Anthonygarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Young
Jan 19, 2024 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

January 08, 2024

Truly appreciated the level of professionalism and a commitment to timely communication and follow up Add to the dealership commitment was Dusty our sales associate who was attentive to our needs a More

by krlavigne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

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