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Toyota of Gladstone

Gladstone, OR

4.9
7,640 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,640 reviews

December 22, 2023

Purchased 2 vehicles from long distance (Northern California) and worked with a young lady. ((Becka) that made the entire process smooth and without long delays to my complete satisfaction. Very res More

by larry341949
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone for your vehicle purchases, even from a long distance like Northern California! We're delighted to hear that Becka played a crucial role in making the entire process smooth and satisfying for you. At Toyota of Gladstone, we understand the importance of clear communication and quick responses, especially when dealing with long-distance transactions. Becka is a valuable member of our team, and we're pleased to know she provided the level of service we aim for. If you ever have more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future. Safe travels, and thank you for being a part of the Toyota of Gladstone family!

December 22, 2023

Beautiful facility but a little slow. Lots to chose from & good coffee. Would go back. More

by freed2fly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emileigh Coen
Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your feedback about your recent visit to Toyota of Gladstone. We're delighted to hear that you found our facility beautiful, enjoyed the variety of options available, and appreciated the good coffee. We understand the importance of efficiency, and we appreciate your patience. Your satisfaction is our priority, and we'll continue to work on improving our services. We look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us. Thank you for choosing Toyota of Gladstone!

December 21, 2023

Super service! From purchase to pickup. No surprises. They were helpful with getting me set up for my trip. Very smooth and professional. More

by greg.grigson
Recommend Dealer
Yes
Employees Worked With
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your journey with Toyota of Gladstone, from purchase to pickup, was smooth and professional. Our team strives to provide excellent service, and it's rewarding to know that we could assist you in getting set up for your trip. If you have any more feedback or if there's anything else we can do for you, please feel free to reach out. Safe travels, and we look forward to serving you again in the future!

December 21, 2023

She is supportive and helpful with my purchasing! Will have her help us next time! Recommended 5 star service! More

by HOTYFX
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience, and we're thrilled to hear about your positive interactions with our team member. Providing supportive and helpful service is a top priority for us, and we're delighted to know that we could assist you during your purchasing process. Your 5-star recommendation is highly appreciated, and we're looking forward to the opportunity to assist you again in the future. If you ever have more questions or need assistance, feel free to reach out. Safe travels, and we hope to see you again soon!

December 20, 2023

They made things nice and easy would totally recommend them to family members and friends. More

by andy.hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kendig
Dec 26, 2023 -

Toyota of Gladstone responded

We're grateful for your recommendation and thrilled to learn that we could make your experience with us nice and easy. Providing excellent service to our customers is our top priority, and we're delighted that you had a positive interaction with our team. Should you or any of your family members or friends need assistance in the future, don't hesitate to reach out. Thank you for choosing us, and we look forward to the possibility of serving you again.

December 19, 2023

Melinda Cavanah is the absolute loveliest and made everything so easy and fun! Thank you so much for making this such a wonderful experience! More

by CallieRoseAlden
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melinda Cavanah
Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for your heartwarming words! We're thrilled to hear that Melinda Cavanah made your car-buying experience easy and fun. Our team at Toyota of Gladstone strives to create positive and enjoyable moments for our customers, and it's rewarding to know we achieved that for you. If you ever need anything or have further questions, feel free to reach out. We appreciate your trust and look forward to continuing to provide excellent service.

December 18, 2023

Toyota of Gladstone made the process quick and easy! However, there were a couple items regarding financing that would have been nice to know earlier in the process. More

by PNW4Runner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kirchem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
Dec 18, 2023 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone for your recent car purchase! We're thrilled to hear that our team made the process quick and easy for you. We also appreciate your feedback regarding the financing aspect. Your insights are valuable to us, and we're continuously working to enhance our processes. If there are specific details you'd like to share or discuss further, please feel free to reach out. Thank you once again for your business, and if you have any questions or if there's anything else we can assist you with, don't hesitate to contact us.

December 17, 2023

Patient, Kind, Fair. They made buying a car a pleasant experience. I felt valued as a person and customer! Thank you Travis, Sami, Parth and John! More

by Robin
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parth, Travis Shahid
Dec 18, 2023 -

Toyota of Gladstone responded

We want to express our sincere gratitude for taking the time to share your positive experience with us at Toyota of Gladstone. Your feedback is truly appreciated, and we're thrilled to learn that our team, including Travis, Sami, Parth, and John, contributed to making your car-buying journey a pleasant one. We believe in creating an environment where every customer feels valued and respected, and we're delighted to hear that you felt that way. Your kind words motivate us to continue delivering exceptional service to all our valued customers. If there's anything more you'd like to share or if you have further feedback, please feel free to reach out. We're here to ensure that your satisfaction remains our top priority. Thank you once again for choosing Toyota of Gladstone. We appreciate your trust and look forward to serving you in the future.

December 17, 2023

They have a good selection of cars even hybrids which are scarce. Staff is friendly. Sale prices are competitive. More

by wesseln
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
Dec 18, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive feedback about your experience at Toyota of Gladstone! We're thrilled to hear that you found our car selection satisfactory, including our range of hybrid vehicles, and that our staff's friendliness made your visit enjoyable. At Toyota of Gladstone, we strive to offer competitive prices and a diverse inventory to meet the varied preferences of our valued customers. Your appreciation means a lot to us, and we're grateful for your trust in our dealership. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future. Thank you for choosing Toyota of Gladstone!

December 17, 2023

A good experience in making a major purchase, but it could have been a little quicker. More

by Bob Swindell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kuhn
Dec 18, 2023 -

Toyota of Gladstone responded

Thank you for sharing your feedback about your recent experience with us at Toyota of Gladstone! We appreciate your input, and we're delighted to hear that overall, you had a positive experience in making a major purchase. We understand the importance of time, and we apologize if the process took longer than expected. Your feedback is valuable, and we will use it to continually improve our services. If there are specific areas where you think we could enhance our efficiency, we'd love to hear more about it. Our goal is to ensure that every aspect of your experience meets or exceeds your expectations. Thank you once again for choosing Toyota of Gladstone. We look forward to serving you in the future and providing an even more streamlined experience.

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