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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,614 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,614 reviews

November 07, 2023

Erik was AWESOME, very down to earth and courteous. He explained the entire process from beginning to end. Out of the approximately 30 vehicles we have purchased from multiple dealerships over the ye More

by bobcat357
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parth, Eric Kalik
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Nov 09, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience with Erik, George, and Parth at Toyota of Gladstone. We are thrilled to hear that your car purchase was the fastest, easiest, least stressful, and most enjoyable experience among your numerous vehicle purchases. Our team is dedicated to providing straightforward and transparent service. If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you in the future!

November 07, 2023

Becka Stern was proactive, communicative, and dedicated to helping us secure the exact car we wanted. More

by Jmayward
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Becka Stern. We appreciate your feedback and are delighted to hear that she was proactive, communicative, and dedicated to helping you secure the exact car you wanted. At Toyota of Gladstone, our team is committed to providing excellent customer service. If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. We value your business, and we look forward to serving you in the future!

November 07, 2023

Logan and the team were kind, efficient, and thorough. Logan took care of several details that were above and beyond! More

by Apteryx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Beko
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Nov 09, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience with Logan and the team at Toyota of Gladstone! We're pleased to hear that they provided kind, efficient, and thorough service. It's great to know that Logan went above and beyond to take care of additional details for you. If you have any more feedback or if there's anything else you need in the future, don't hesitate to reach out. Safe and happy driving in your vehicle!

November 06, 2023

I had a wonderful experience here at Toyota of Gladstone! ! Melinda Cavanah was a wonderful salesperson!! She made the process easy and hassle free!! I highly recommend Melinda and Toyota of Gladstone!! More

by dway0805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie, Melinda Cavanah
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Nov 09, 2023 -

Toyota of Gladstone responded

Thank you for sharing your wonderful experience with Melinda Cavanah at Toyota of Gladstone! We're delighted to hear that she made the car-buying process easy and hassle-free for you. Melinda and the team appreciate your recommendation, and we're here to assist you with anything you may need in the future. If you have any questions or if there's anything else we can help you with, please feel free to reach out. Enjoy your new car, and thank you for choosing Toyota of Gladstone!

November 06, 2023

This was the best car dealership experience we've ever had, in large part because of the professionalism and responsiveness of Becka Stern. She kept us informed and and helped us navigate the process from More

by warrensm
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone, and we're delighted to hear that you had the best car dealership experience, especially due to Becka Stern's professionalism and responsiveness. We appreciate your kind words and are thrilled to have been a part of your car-buying journey. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. Safe travels in your new vehicle, and thank you for taking the time to share your positive experience!

November 06, 2023

We enjoyed working with Raul Doroteo. Raul is knowledgable, professional and was very patient with us. More

by EWA_BLESZINSKI
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Doroteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone and for sharing your positive experience working with Raul Doroteo. We're delighted to hear that Raul's knowledge, professionalism, and patience made your car-buying experience enjoyable. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business, and we hope you're enjoying your new vehicle! Safe travels!

November 05, 2023

Appreciate that they put the manager special pricing on the vehicle so it was transparent More

by Tim C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Beko
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Nov 05, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience, Tim! We're pleased to hear that you appreciated the transparent pricing offered by the manager special. Providing clear and transparent pricing is important for customers to make informed decisions when purchasing a vehicle. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. Enjoy your new vehicle!

November 05, 2023

It was amazing experience in delivering the car without any issues.Treated us with great hospitality … More

by TEJASWI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Shahid
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Nov 05, 2023 -

Toyota of Gladstone responded

Thank you for sharing your wonderful experience! We're delighted to hear that you had a smooth and issue-free car delivery, along with great hospitality. Customer satisfaction is a top priority, and it's fantastic to know that you had a positive experience with us. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

November 05, 2023

Although the initial offer Gladstone made on my trade ins was sorely lacking, I was impressed that they met me with a fair and balanced counter offer after my objection. Through the whole process my salesm More

by Saz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
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Nov 05, 2023 -

Toyota of Gladstone responded

We appreciate your feedback and are delighted to hear that Ricardo provided you with a friendly and upfront service throughout the process. It's great to know that you're enjoying your Nightshade Hatchback, and we're glad the dealership worked with you to reach a fair and balanced deal on your trade-ins. Thank you for choosing Toyota of Gladstone, and if you have any more questions or need further assistance with your vehicle, don't hesitate to reach out. We hope you continue to enjoy the fantastic driving experience your new car offers! Safe travels!

November 04, 2023

Came in trying to find the car I was looking for and Manuel came through and helped me find the exact car instead of just finding me another car he made sure to go beyond and get me what I wanted, very More

by Clutch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
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Nov 04, 2023 -

Toyota of Gladstone responded

We're delighted to hear that Manuel went above and beyond to help you find the exact car you were looking for, and that he was professional and patient throughout the process. Your positive feedback is greatly appreciated. If you have any more to share or if you have any questions, please feel free to let us know. Enjoy your new car!

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