Toyota of Gladstone

Very poor and unprofessional service when attempting to trade in my current vehicle for a new one. Worked with Miguel R., who at first was great, except for sending me an offer for a vehicle that wasn’t a trade in my current vehicle for a new one. Worked with Miguel R., who at first was great, except for sending me an offer for a vehicle that wasn’t available…even though I indicated it had to be available now! That was of course until I tried to negotiate after being presented an offer that I didn’t find acceptable. Then it all changed!! I had spent a considerable amount of time attempting to explain my situation and why I wanted to trade in my current vehicle in my initial corresondence…however after reviewing the offer and explaining what I was hoping for, he conveniently forgot all the information I already provided and became rude and condescending. I will never know why a simple, “sorry this isn’t going to work”, isn’t acceptable anymore…it seems to always become rude and condescending. As if that is demeanor is going to make me want to continue to work with their dealership!! I suggest in the future you fully consider the information you are provided when trying to make a deal…as to not waste your time as well as your customers. I am an adult…not a child…and can handle the word no! Will never attempt working with them again. More

Liz fue muy amable atenta y servicial, estoy muy contento con la nueva compra de la Tacoma con la nueva compra de la Tacoma More

Daniel was supercalifragilisticexpialidocious. I would go purchase a car from him every time. Best salesman of all time!!!!!!! I would go purchase a car from him every time. Best salesman of all time!!!!!!! More

Great experience and customer service. Answered all questions and concerns. Helped with a first time buyer and would highly recommend. Answered all questions and concerns. Helped with a first time buyer and would highly recommend. More

Great costumer service, convenient, knowledgeable staff and all the people involved in my purchase made me feel like I was making the right decision and all the people involved in my purchase made me feel like I was making the right decision More

We were very quick to be helped. We lucked out in leaving with the car we wanted that day. Sam was amazing through the whole process as was financing. I would recommend Toyota of Gla We lucked out in leaving with the car we wanted that day. Sam was amazing through the whole process as was financing. I would recommend Toyota of Gladstone to everyone. More

Excellent sales service; received vehicle faster than expected. I got all packages that I asked for. expected. I got all packages that I asked for. More

Becka reached out to me bc I was looking for a used Honda or Toyota. She was very courteous and I did not feel pressured at all! She and Daniel Yu then worked together to complete my purchase of a 2017 Toyot or Toyota. She was very courteous and I did not feel pressured at all! She and Daniel Yu then worked together to complete my purchase of a 2017 Toyota Corolla SE. It was the best experience by far that I have ever had purchasing a car! Daniel was so patient with me! No pressure applied at all! Best part is, I love my car! More

excellent attention helped us quickly and effectively showing quality customer service they need more employees like the one who show a desire to help people looking for a vehicle showing quality customer service they need more employees like the one who show a desire to help people looking for a vehicle More

Excelente trato,muy serviciales y amables siempre mostrando la mejor aptitud has los clientes. Gracias mostrando la mejor aptitud has los clientes. Gracias More