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Toyota of Gladstone

Gladstone, OR

4.9
7,667 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,668 reviews

October 22, 2021

Lina was very friendly and helpful. I would work with her again in the future. More

by sedw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Toyota of Gladstone responded

Thank you for sharing! Please let us know if you need anything. We look forward to seeing you again.

October 22, 2021

Mi segundo carro con Manuel en la toyota de Gladstone.. gracias Manuel lo recomiendo gracias More

by Andre3180v
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
Oct 27, 2021 -

Toyota of Gladstone responded

Thank you so much Andre! We are so happy to have had the opportunity to help you AGAIN! We are so happy to have you as part of our family.

October 21, 2021

Erick was great. He made me feel, and kept repeating that I was in charge !! It was a good experience except for the final paper work with finance, it took forever. And I was paying cash! Over all I was ver More

by dawnaoh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
Oct 27, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this story with us. We are so happy and thank you so much for your patience during your visit with us. Welcome to our family.

October 21, 2021

Eric did a great job they did everything possible to get the car I wanted! More

by Lal112114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lonergan
Oct 27, 2021 -

Toyota of Gladstone responded

Thank you so much! We are so happy to have been able to help. Welcome to the Toyota of Gladstone family and thank you for allowing us this opportunity.

October 20, 2021

Super helpful and great knowledge about the car and its inner workings. The whole staff was great! More

by steven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tahj Pamphille
Oct 27, 2021 -

Toyota of Gladstone responded

Thank you so much Steven! We are so happy to have been able to help. Welcome to the family!

October 19, 2021

Erick Kalik was awesome, he put no pressure on us and helped negotiate a steal. More

by edwin benavides
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
Oct 20, 2021 -

Toyota of Gladstone responded

Thank you Edwin! Welcome to the family.

October 19, 2021

Erick Kalik is fantastic. He was kind respectful, very helpful and knowledgeable. He made the buying process pleasant. More

by shlomo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
Oct 20, 2021 -

Toyota of Gladstone responded

Thank you so much Shlomo! Beautiful Prius. Please let us know if you need anything at all.

October 19, 2021

Alicia was friendly and very good at communicating with us. I was less impressed by the management and finance was very pushy with extra add ons. The biggest disappointment was that we bought a brand new c More

by Kristina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boudjeri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Kuzmenko
Oct 27, 2021 -

Toyota of Gladstone responded

Kristina! Thank you so much for allowing us the opportunity to help you find the right Rav4 Prime. We apologize your experience was less than perfect and we appreciate your patience. So happy we were able to fix the problem with the light.

October 19, 2021

Alicia was extremely communicative through the entire process. The entire team went above and beyond! More

by kelly.lynn2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Dowd, Alicia Kuzmenko
Oct 20, 2021 -

Toyota of Gladstone responded

Thank you so much Kelly Lynn! We are so happy to have had the opportunity to help you. Welcome to the family and please let us know if you need anything at all.

October 17, 2021

Marco was well informed about my vehicle, was very professional and friendly. Explained the process and was available to answer any questions I had. Went through the car with all the ‘fancy’ stuff� More

by Kathi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Toyota of Gladstone responded

We appreciate your business, Kathi!

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