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Toyota of Gladstone
Gladstone, OR
7,544 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
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Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,544 reviews
January 15, 2021
Eric L was very helpful to me starting from when I started talking with him over the phone to when i came in to the dealership at Gladstone. I was satisfied by his service & I would really like to tha started talking with him over the phone to when i came in to the dealership at Gladstone. I was satisfied by his service & I would really like to thank him from the bottom of my heart. Thank you! More
by yasinkush
Verified CustomerEmployees Worked With
Eric Lonergan
January 15, 2021
It was great .sale men was very helpful, He got me in what I wanted. The whole experience was great. It's great that I could have my dog there too. what I wanted. The whole experience was great. It's great that I could have my dog there too. More
by TISAELKEKECOLA
Employees Worked With
Dustin Call
January 15, 2021
Resolved my Tacoma's problem quickly and was able to use Costco 15% discount coupon. Will continue to use this shop for major or services outside of oil changes and fluid changes that I get done at a Valvo Costco 15% discount coupon. Will continue to use this shop for major or services outside of oil changes and fluid changes that I get done at a Valvoline service shop near my home. More
by Mike in Oregon
Employees Worked With
Seth
January 14, 2021
Probably should have waited to purchase my RAV4 from another dealer. The salesman was okay wish he would have explained more. The finance guy was not good. Did not explain anything, and hurried throug another dealer. The salesman was okay wish he would have explained more. The finance guy was not good. Did not explain anything, and hurried through the process. I would recommend purchasing from another Toyota dealer. More
by NORBS8
Employees Worked With
Scott McPherson, Jeremy Ovalle
January 14, 2021
Buying process was better than the average dealer. Management spiel was typical BS but not intrusive. Toobah fixed that, she was responsive and let me make my decision. I would by from Gladstone ag Management spiel was typical BS but not intrusive. Toobah fixed that, she was responsive and let me make my decision. I would by from Gladstone again solely because of that. Service completed work as expected. I’d buy another car here and already recommend to my Uber driver today (driving a Prius), that she buy her next one there. She was looking to replace her (10year old) car in the next month or two. Jeremy was great too. He let me decide and didn’t get pushy. He did his job the way that job should be done. More
by SCHROYERM77
Employees Worked With
Jeremy Ovalle, Toobah Mahmood, Austin Tsuruta
January 14, 2021
Process was very positive. Scott did a great job during the entire process. Dealership was clean, spacious and very customer friendly. Highly recommend them if you are looking to purchase a Toyota. the entire process. Dealership was clean, spacious and very customer friendly. Highly recommend them if you are looking to purchase a Toyota. More
by MIKENJR45
Employees Worked With
Scott McPherson
January 14, 2021
I had the pleasure of being assisted by Erik K. He was very attentive and didn't seem bothered by all of my questions and double checking of the forms I was signing. I would very much work with him again very attentive and didn't seem bothered by all of my questions and double checking of the forms I was signing. I would very much work with him again. Thank you for the wonderful experience. I divert forget the yhfdrt More
by GENA.BRIGGS14
Employees Worked With
Erik Kalik, Eric Kalik
January 14, 2021
J K Khan was very helpful and patient with this non-techie person. The comment about no one using CDs anymore for music cracked me up. All in all it was a very good experience. non-techie person. The comment about no one using CDs anymore for music cracked me up. All in all it was a very good experience. More
by MBOMLOR40
Employees Worked With
JK Khan, John Parohinog
