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Toyota of Gladstone
Gladstone, OR
7,538 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,538 reviews
January 10, 2021
Nice deal on a used Toyota Tacoma truck in great condition. Our salesperson, Eric, was just right. He listened and was attentive but not too pushy. condition. Our salesperson, Eric, was just right. He listened and was attentive but not too pushy. More
by fivefreyers
Verified CustomerEmployees Worked With
Eric Kalik
January 10, 2021
Perfect as usual which is why I drive from Salem to Gladstone for my car maintanence. Thank you Jason for always taking good care of my car and me. Gladstone Toyota is the best!!!!! Gladstone for my car maintanence. Thank you Jason for always taking good care of my car and me. Gladstone Toyota is the best!!!!! More
by rebeccasrabe
Employees Worked With
Jason McCoy
January 10, 2021
Parker was fantastic. His approach in car sales is one of a kind. He is compassionate, genuine and understands the buyer’s decision making. There was no pressure at all, and was empathetic with what my comfo a kind. He is compassionate, genuine and understands the buyer’s decision making. There was no pressure at all, and was empathetic with what my comfort level was. The finance department worked very hard to find the best deal for me too. More
by hershberger.michelle
Employees Worked With
Parker Walton
January 10, 2021
Outstanding service and communication. Work description and pricing were clearly communicated. Dom arranged my ride home and kept me informed of progress on my truck. and pricing were clearly communicated. Dom arranged my ride home and kept me informed of progress on my truck. More
by billdutton
Employees Worked With
Dominique Channel
January 10, 2021
Great service! I went to a lot if places and Shyla was to only person who was diligent about following up with me about finding the car I wanted. A total of 5 Toyota dealers and she was the one who would tex only person who was diligent about following up with me about finding the car I wanted. A total of 5 Toyota dealers and she was the one who would text me any time something came in that I might have been looking for, when I bought the car from the dealer she even helped the service techs finish faster because she knew I was on a time crush that day. If only all the car sales people were like her and all dealerships were like Gladstone. More
by RACHELLELONGEST
Employees Worked With
Jeremy Ovalle, Shyla Clinton
January 10, 2021
Went in looking for a car for my girlfriend. But the car I’ve been wanting found me. So I got one instead. Glen was the first person I talked to and I’m glad I did. He answered all my questions and had info I’ve been wanting found me. So I got one instead. Glen was the first person I talked to and I’m glad I did. He answered all my questions and had information I didn’t even think of. Friendly, funny, and knowledgeable. It was nice having a person who cared help me. I got the exact car I’d been looking at for awhile. Glen helped me get the exact price I wanted. I will send everyone I know to him. Thank you to everyone who helped me get my car! I’ll be back for sure! More
by Cheapassbeer
Employees Worked With
Glen Perry
January 09, 2021
Jesse Farley was very personable, but as important, he was very knowledgeable about the Highlander I bought He answered all my questions. I knew very little about a hybrid or many of the newer features o was very knowledgeable about the Highlander I bought He answered all my questions. I knew very little about a hybrid or many of the newer features on the 2021 models. More
by kathy
Employees Worked With
January 09, 2021
Our salesman was JK Kahn . It was in an usual very busy Saturday morning at the dealership but JK was able to deal with US and another client at the same time without making either party feel short changed Saturday morning at the dealership but JK was able to deal with US and another client at the same time without making either party feel short changed. Everything preceded quickly and professionally and I would definitely recommend Toyota of Gladstone to anybody. More
by redlineray
January 09, 2021
Always excellent service. Never had a bad experience with Toyota . Everyone is always friendly and helpful. Kyle always explains to me what has been done and what needs to be done with my car .thanks! Toyota . Everyone is always friendly and helpful. Kyle always explains to me what has been done and what needs to be done with my car .thanks! More
by pennybenetti43
Employees Worked With
Kyle Reed
January 09, 2021
Super flexible and friendly. We were able to deal with almost everything before we even arrived to dealership. From picking out a vehicle to finalizing a deal. Got to the dealership and pretty much only almost everything before we even arrived to dealership. From picking out a vehicle to finalizing a deal. Got to the dealership and pretty much only had to sign and drive home. We will definitely be going back to Gladstone Toyota for any future purchases. More
by Soloai
