Toyota of Gladstone

A very pleasant experience I leased a 2019 Toyota Highlander LTD Platinum. I previously purchased a 2012 & a 2018 Highlander from Gladstone Toyota. Kenny Kahzam is very professi I leased a 2019 Toyota Highlander LTD Platinum. I previously purchased a 2012 & a 2018 Highlander from Gladstone Toyota. Kenny Kahzam is very professional, friendly & helpful. There is no hard sell used in the negotiating process. The manager, George, worked with me as to my final offer. The credit manager, Dave, is a great guy, who I always enjoy seeing again. I am in the process of working on a deal with Kenny for the lease of a 2018 Rav4 for my wife. More

Excellent Service My husband and I bought a 2020 Toyota Camry Nightshade. John P., our sales person, was knowledgeable about the car and he provided us with excellent, My husband and I bought a 2020 Toyota Camry Nightshade. John P., our sales person, was knowledgeable about the car and he provided us with excellent, concise, and friendly service. I drove the Camry on the roads I am familiar with to check out the handling of the vehicle. John was patient with me and answered all my questions effectively and efficiently. The entire experience of buying a car can be so stressful, but my experience at Gladstone Toyota was helpful and friendly. Upon finalizing the purchase, John then helped my husband and I sync our phones to the infotainment center and we were able to comfortably work all the things in the car that we needed to know about right away. We both highly recommend Toyota of Gladstone to anyone looking to purchase a car. We are proud to have the dealership license plate gracing our car until the state provides us our permanent plates. Thank you to Gladstone Toyota for making car buying fun!! Peg Linthicum More

Daniel was really great to work with! He was very accommodating and informative on our test drive. It was easy to navigate through negotiations and closing! No surprises! accommodating and informative on our test drive. It was easy to navigate through negotiations and closing! No surprises! More

Just like a new car! What a wonderful greeting! The staging bay was very clean, and the greeters and technicians are standing by to receive my vehicle. I chose to wait for What a wonderful greeting! The staging bay was very clean, and the greeters and technicians are standing by to receive my vehicle. I chose to wait for my vehicle; there was 2 1/2 hours allotted for the maintenance; for there is much to complete. The time went by quickly while utilizing complementary coffee, in a very clean waiting area . My car drove as if it was a brand new vehicle- tight steering more pep to the engine; the mechanics did an awesome job! More

Exemplary Sales and Service at Gladstone Toyota I have purchased cars through Gladstone Toyota since 2015; my wife has heard my comments and purchased her Corolla there also. The Service Department I have purchased cars through Gladstone Toyota since 2015; my wife has heard my comments and purchased her Corolla there also. The Service Department is Tops. Today they went beyond Excellent by dong the Oil Change, Tire Rotation, and 39-point check in 30 minutes instead of the expected hour. I don't expect I will go elsewhere. More

Excellent service all around! Thank you to Jesse for coming in on his day off and staying after his shift to help us out. Love this dealership! coming in on his day off and staying after his shift to help us out. Love this dealership! More

Friendly, professional and knowledgable Upon my arrival for my service appointment Kyle Reed (silver team manager) was friendly, professional and knowledgeable. He exuded confidence in our Upon my arrival for my service appointment Kyle Reed (silver team manager) was friendly, professional and knowledgeable. He exuded confidence in our interaction and demonstrated that he valued me as a customer. He is an asset to your service team. In addition the service department layout is customer friendly and efficient with a great waiting area. More

Best Car Buying Experience Ever This was the best car buying experience I have ever had. Jenna Sarr was extremely helpful. She helped me find the perfect truck for my family. She was This was the best car buying experience I have ever had. Jenna Sarr was extremely helpful. She helped me find the perfect truck for my family. She was extremely patient and we reviewed several vehicles and features in a completely no pressure environment. During the process, I had to travel for work and we communicated online to find the right vehicle at the right price. Highly recommended. This dealership was a little out of my way, but it was worth the travel time to be able to work with Jenna. More

Very Responsive to what is Wanted Was going to drop car off for service the next morning. However, they said it would only take about an hour if I wanted to wait, so I did. It was all Was going to drop car off for service the next morning. However, they said it would only take about an hour if I wanted to wait, so I did. It was all finished in less than an hour. More

Great customer service Always a great experience to have service done! Always on time and you know the service required or requested will be done correctly and upfront about Always a great experience to have service done! Always on time and you know the service required or requested will be done correctly and upfront about certain repairs to be done or not needed. More