Toyota of Gladstone

My Fourth Car I always have the best customer service at Toyota of Gladstone, everyone is super friendly, they are honest and clearly explain everything to you. My I always have the best customer service at Toyota of Gladstone, everyone is super friendly, they are honest and clearly explain everything to you. My budget was always concerning me, but they worked it out and gave me the best numbers and the great car. I got 2020 Corolla Hybrid. Thank you 😊 every body for helping out. And big thanks to Allen and JK. More

Quick and efficient Took my car for maintenance and David. E was flexible to move my appointment up for an earlier time. I was in and out less than an hour, on a Friday e Took my car for maintenance and David. E was flexible to move my appointment up for an earlier time. I was in and out less than an hour, on a Friday evening. More

Many Vital Electrical Functions on Car Were Inoperable. Problem was diagnosed in a reasonable amount of time and issue resolved. It was a little more expensive that what I expected to pay (broken electrica Problem was diagnosed in a reasonable amount of time and issue resolved. It was a little more expensive that what I expected to pay (broken electrical wire shorting out causing multiple blown fuses) but far less than it could have been. (Cost of a new hybrid battery). Kyle, the Team Service Manager, was absolutely great!!! More

Personable and honest customer service! I love my car!!! I’m grateful for the exceptional and knowledgeable customer service I received from Darian Baughman! He helped answer all my question I love my car!!! I’m grateful for the exceptional and knowledgeable customer service I received from Darian Baughman! He helped answer all my questions with honesty and patience. I have a hard time making big decisions and yet had a small window of time before I return to Canada. My goal was a reliable and affordable car, but this car exceeds my expectations. I’m thrilled and I wouldn’t have bought my car if Darian hadn’t taken the time for me to feel confident with the purchase. I’m grateful and excited! More

Great experience Chang helped us and did a fantastic job. Didn't waste time with all the usual mumbo jumbo when you vehicle shop. My wife loves her new Toyota C-HR. Fi Chang helped us and did a fantastic job. Didn't waste time with all the usual mumbo jumbo when you vehicle shop. My wife loves her new Toyota C-HR. First time Toyota owner, and so far, I am super impressed. Thank you Chang and staff. Also, thank you Toyota of Gladstone. More

Excellent Service I was in for a 10k service and Austin fit me in early, The service team was able to get my car done and ready within the hour and I was on my way. I was in for a 10k service and Austin fit me in early, The service team was able to get my car done and ready within the hour and I was on my way. The service team in Gladstone is exceptional! More

Respect The customer service crew follows a very slick routine, making me feel comfortable and respected from the moment I drive in, throughout the process. The customer service crew follows a very slick routine, making me feel comfortable and respected from the moment I drive in, throughout the process. They make you feel that your vehicle is in safe hands. Thank you for another very professional experience. -Neal More

Great service from this team! Austin was my service rep and he remembered talking to me the day before to schedule the appointment. Everything went well. He did forget to have the Austin was my service rep and he remembered talking to me the day before to schedule the appointment. Everything went well. He did forget to have the rear wiper blade replaced and was not available when I returned to pick up the car. I spoke with another person who helped me get that done and check out. He too was very courteous and helped resolve the wiper blade issue. More

Informative Sales Associate and Service Excellant Kenny was excellent in presentation during our conversation at Gladstone Toyota. He was informative and patient with active listening skills applied. Kenny was excellent in presentation during our conversation at Gladstone Toyota. He was informative and patient with active listening skills applied. This was helpful in understanding the buying process as well as the car itself. It was truly a pleasure to work with Kenny K.today. I also want to add the excellent customer relations the service department provided. Parker was very helpful and willing to go above and beyond to meet my request. The best service and sales person I have experienced. More

Great experience! David Norton was low-pressure, honest and easy to work with - I would go to him again for sure! He really tried to make me feel comfortable and was v David Norton was low-pressure, honest and easy to work with - I would go to him again for sure! He really tried to make me feel comfortable and was very knowledgeable about the car and Toyota's in general. Also, Brian Dowd in finance was fantastic too - I appreciated everyone at Gladstone Toyota! More