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Toyota of Gladstone

Gladstone, OR

4.9
7,675 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,675 reviews

April 15, 2019

Very helpful This is the second vehicle I have purchased at Gladstone. Kristin was very helpful with purchasing a new Tacoma after having transmission issues on th More

by Hunter2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vic Meese
Apr 15, 2019 -

Toyota of Gladstone responded

We appreciate the recommendation and are very glad to hear that Kristin DeMars was very helpful!

April 14, 2019

Wonderful experience ! I was so impressed with Emilileigh’s knowledge of the vehicle and no pressure sales tactic . She was very informative and answered all my questions More

by Wonderfulwandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Apr 15, 2019 -

Toyota of Gladstone responded

Thank you so much for allowing Emileigh Coen to show you that buying a new car should be fun and exciting! We greatly appreciate your business!

April 13, 2019

Traded in for a sienna We went in after being ruffed up by used dealers in the passed expecting similar results. To our suprise they gave us a way better deal, with a great More

by Sarachaves50385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay McGahan
Apr 13, 2019 -

Toyota of Gladstone responded

What a wonderful recommendation for Jay! We are so thankful to you for allowing him this opportunity and so happy that you chose to become a part of the Toyota of Gladstone family. Welcome and please let us know how we can help you next.

April 13, 2019

Excellent Experience The folks and service at Gladstone Toyota were awesome! Specifically, Jamie Semrad offered customer service above and beyond. She knows her stuff and More

by annalisapenaplays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wheeler-Semrad
Apr 15, 2019 -

Toyota of Gladstone responded

We really appreciate your kind words and feedback about working with Jamie Semrad here at Toyota of Gladstone!

April 12, 2019

Straightforward, honest experience contacted the dealer and was directed to Jamie, she got right back to me and we set up a time to meet, I was interested in a particular vehicle and More

by buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Ovalle, Jamie Wheeler-Semrad
Apr 13, 2019 -

Toyota of Gladstone responded

We greatly appreciate you taking the time to share this with us. We are so happy that Jamie was able to provide you with such a great experience. Thank you for allowing us this opportunity and welcome to the Toyota of Gladstone family!

April 09, 2019

Great service Everyone was extremely helpful and did their best to meet our needs. Our goal was to get a great car at a reasonable price, and that's what we got. More

by Corey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Angel, Brion Thomas
Apr 10, 2019 -

Toyota of Gladstone responded

Congratulations Corey! We are so happy that we were able to provide with a truly exceptional experience. Please let us know if you need anything at all and Welcome to the Toyota of Gladstone family.

April 09, 2019

Great experience with a great sales guy. Brought my son in to look at a car and met with Khzam. He was great and made the buying process quick and painless. He made sure all of us in our pa More

by Admzl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Apr 10, 2019 -

Toyota of Gladstone responded

Thank you so much for this recommendation for Toyota of Gladstone. We are so happy for you, congratulations. Welcome to the Toyota of Gladstone family.

April 09, 2019

A+ customer service, would highly recommend I had been looking for a little while for a used Tacoma and had several bad experiences at smaller off-brand dealers and decided to stop by Toyota Gla More

by Kcp2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brion Thomas
Apr 10, 2019 -

Toyota of Gladstone responded

This is such a wonderful story. We are so happy that Brion was able to provide you with such a great experience! Congratulations on your new to you Tacoma and Welcome to the Toyota of Gladstone family.

April 08, 2019

Great staff! I will never go to another dealership again. Great staff that takes the time to hear what you want. From start to finish the process was great! Th More

by Wilsonjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Chambers, Gavin Mulkey
Apr 10, 2019 -

Toyota of Gladstone responded

What a great thing to say. Thank you very much and congrats on your new vehicle. Welcome to the Toyota of Gladstone family.

April 07, 2019

Great buying experience Fantastic low pressure salesman Brion listened to our needs, recommended from that and never pushy and very patient. Finance guy Brian was great also. More

by Tenny car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Dowd, Brion Thomas
Apr 10, 2019 -

Toyota of Gladstone responded

Thank you so much for your kind words! It is so wonderful to know that we did such a wonderful job for you while you were here, we appreciate the opportunity. Congratulations and welcome to the Toyota of Gladstone family.

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