Toyota of Gladstone

I had a fantastic experience! Your sales floor was an out of this world experience. From the time we drove in to the time we drove out all of your employees were amazing, every one Your sales floor was an out of this world experience. From the time we drove in to the time we drove out all of your employees were amazing, every one was so nice and got us anything we needed. Sou Chao was phenomenal he is an amazing rep. And did a fantastic job of getting us exactly what we wanted and beyond. Hes a great guy and im glad i had the experience because i will advise everyone i know needing a car to go this dealership! More

Amazing Dealer Experience As a first time car buyer, I wasn’t entirely sure what to expect from my first dealership experience. I’m happy to say that Toyota of Gladstone exceed As a first time car buyer, I wasn’t entirely sure what to expect from my first dealership experience. I’m happy to say that Toyota of Gladstone exceeded my expectations in virtually every way. From the initial process of connecting with my sales professional from the website all the way through the financing and warranty process, each step was handled efficiently, clearly, and whenever needed, with a healthy sense of humor and fun. Can’t recommend these folks enough and am excited to work with them in the future. More

Excellent Toyota Dealer I’m so happy we used Gladstone Toyota to purchase our new RAV 4. I started my search using True Car in Consumer Reports. I Promptly received a call f I’m so happy we used Gladstone Toyota to purchase our new RAV 4. I started my search using True Car in Consumer Reports. I Promptly received a call from Kristin at Gladstone Toyota offering me help in finding my new car. She listened to my needs and did a quick search to find the car I was looking for. All of my dealings with Kristin at Gladstone Toyota were very friendly and professional including the negotiations process of buying a new car. All of my negotiations were done over the phone, and all I had to do was drive to Gladstone to pick up the car and sign the papers. Once we arrived at the dealership we were greeted by Kristin and the Signing of the paperwork and meeting with the finance manager was smooth and quick. They even had the car pulled Inside the dealer show room to personally go over all of the awesome features of our new car. I would definitely use this dealership in the future and recommend them to others who might be looking to purchase a Toyota and have a friendly car buying experience. More

Great buying and trading in experience My husband and i had been wanting to sell our car and buy a Toyota Highlander for several months but just hadn't gotten around to selling our car (suc My husband and i had been wanting to sell our car and buy a Toyota Highlander for several months but just hadn't gotten around to selling our car (such a hassle). We saw a Highlander come up on online on a Thursday that was within our budget. We called to see if it was still there Saturday. It was and an appt was made for us with Zach McClure to test drive it. We were still open to other 7 passenger cars so he went on two other test drives with us and my husband and i both drove on each test drive. He was a trooper spending hours with us as we drove each one. Came down to the Ford Explorer and the Highlander but Toyota had done so much great work on the Highlander ($2k worth of work including new tires) that it was worth it for us to go with the little spendier Highlander. Since we werent planning on buying that day, we didnt even bring the car we wanted to sell plus i didnt have my check book. Zach gave us a sight unseen trade in value on the Subaru and after a few back and forths with his manager, we agreed on a price. Then he set it up so one of their techs, Jorge, delivered the Highlander to our house, picked up the check AND picked up our car we traded in. Was the best customer service we have experienced yet! Thanks Toyota and thanks Zach. We love our Highlander! More

car purchase for my mom He was kind easy to talk to and very professional during bout transaction I would recommend him to family and friends He presented himself very well He was kind easy to talk to and very professional during bout transaction I would recommend him to family and friends He presented himself very well More

Just came to browse It was really great working with Denis and Angel. Experiencing their customer service, my wife was very impressed and would go back when we eventually It was really great working with Denis and Angel. Experiencing their customer service, my wife was very impressed and would go back when we eventually want to look for another car. Vic was quite the joker but what really stood out with him was his recommendation and examples he gave on getting the warranty. He was right and I left more reassured buying such and older car with over 100,000 miles. Overall my experience was great but I was hoping the price would be a little lower. More

Trade in-Upgrade Experience Kristin was a fantastic saleswoman. She worked with all my needs, and helped me trade in my vehicle almost effortlessly! I ended up getting a good dea Kristin was a fantastic saleswoman. She worked with all my needs, and helped me trade in my vehicle almost effortlessly! I ended up getting a good deal too. If this truck wasn't going to last me forever, I'd go back in a couple years to work with Kristin again! More

Best experience possible ! Brent was such a pleasure to have he helped us pick out the perfect fit and made us feel valued and not just like any other customer ! Brent was such a pleasure to have he helped us pick out the perfect fit and made us feel valued and not just like any other customer ! More

An Amazing Experience! We already knew what we were looking for before we went in. We had previously visited other dealerships and none of them came close to the way we were We already knew what we were looking for before we went in. We had previously visited other dealerships and none of them came close to the way we were treated by Emileigh and her colleagues at Gladstone Toyota. She made the transaction smooth and effortless! Never once did we feel pressured. She explained everything to us about the car and had it cleaned up and ready to go when we arrived. More

Professional, helpful and pleasant experience! Thank you for ALL your help! You made our car buying experience a fabulous experience! Super easy and thoughtful. Well explained and understood. Thank Thank you for ALL your help! You made our car buying experience a fabulous experience! Super easy and thoughtful. Well explained and understood. Thanks for all your help. More