Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Gladstone
Gladstone, OR
8,694 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,695 reviews
June 03, 2020
All around amazing place, outstanding service, amazing people and huge thanks to Carl Chestnut for helping me find the perfect car for me. Thank you so much again for helping me all the way Carl!!! people and huge thanks to Carl Chestnut for helping me find the perfect car for me. Thank you so much again for helping me all the way Carl!!! More
by Keenanrocker717
Employees Worked With
June 02, 2020
Service appt All experiences over the last 4 years have been exceptionally pleasant. Although, my usual service manager wasn't on duty yesterday, I was still treat All experiences over the last 4 years have been exceptionally pleasant. Although, my usual service manager wasn't on duty yesterday, I was still treated with the same respect as always. The service attendants are always friendly, helpful and professional. More
by Leslie
Employees Worked With
None, don't remember service manager's name.
June 02, 2020
Prius Two 2017 I found the car I wanted, with the desired features, listed online. I contacted the dealer to confirm the car's features before I went to see it in pe I found the car I wanted, with the desired features, listed online. I contacted the dealer to confirm the car's features before I went to see it in person, because previous experiences at other dealerships led to 'dead ends' after going to see a car that, in truth, was NOT as advertised. Dustin's responses to me were prompt, thorough, and factual. More
by Patrice
Employees Worked With
Dustin Call
June 02, 2020
ZACK WAS GREAT! IF YOU GO TO BUY A NEW TRUCK/CAR ASK FOR ZACK! HE WAS VERY PATIENT AND UNDERSTANDING OF WHAT I WAS LOOKING FOR! I WAS TRADING IN MY CAR FOR A TOYOTA T IF YOU GO TO BUY A NEW TRUCK/CAR ASK FOR ZACK! HE WAS VERY PATIENT AND UNDERSTANDING OF WHAT I WAS LOOKING FOR! I WAS TRADING IN MY CAR FOR A TOYOTA TACOMA AND HE WAS GREAT! More
by jessicadunlap20
Employees Worked With
Zach McClure
June 02, 2020
Carl was very professional. He has a sixth sense for communicating. I will always come back. Awesome customer service! I stopped in without an appointment and they got me in immediately. WOW!!! communicating. I will always come back. Awesome customer service! I stopped in without an appointment and they got me in immediately. WOW!!! More
by Suewho888
June 01, 2020
Easiest purchase ever. Busiest sales floor l have ever seen. Almost left glade I didn’t I was in and out in a very reasonable time seen. Almost left glade I didn’t I was in and out in a very reasonable time More
by brendahilliard1957
June 01, 2020
Excellent service, attentive and answered all of my questions. Very informative. The low pressure sales environment goes a long way. Beyond happy with my experience. questions. Very informative. The low pressure sales environment goes a long way. Beyond happy with my experience. More
by SilverSupra89
June 01, 2020
Refreshingly smooth transaction If you're looking for a new or used Toyota and think you'd appreciate having your sales rep listen carefully to your specific needs and expectations, If you're looking for a new or used Toyota and think you'd appreciate having your sales rep listen carefully to your specific needs and expectations, and then proceed to work diligently on your behalf to make it happen, I can certainly recommend Emileigh at Toyota of Gladstone. Mine was not exactly a straightforward transaction, but Emileigh was true to her word and made the process simple and seamless as promised. More
by colsplendid
Employees Worked With
Emileigh Coen
June 01, 2020
Carl was great and made buying a car a very easy and honest experience. I really appreciated the extra effort with the Covid situation going on. The entire team was great! Thanks again. honest experience. I really appreciated the extra effort with the Covid situation going on. The entire team was great! Thanks again. More
by Bryanmaclean23
May 31, 2020
I love my Toyota Sienna! Carl was extremely helpful and a non- pushy salesmen. If you are looking to buy a new or used car, do yourself a favor and go to Toyota of Gladstone and ask for Carl. non- pushy salesmen. If you are looking to buy a new or used car, do yourself a favor and go to Toyota of Gladstone and ask for Carl. More
by Andaniel2000
