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Toyota of Gladstone

Gladstone, OR

4.9
7,568 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,568 reviews

November 29, 2018

Good customer service We recently purchased a 2018 Toyota Prius Prime from Toyota of Gladstone (through Costco). I would say overall the experience was very smooth without More

by PruisPrimePurchaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing your story with us. We are so happy for you, congrats on your new Prius Prime! Thank you for allowing Kristin the opportunity to show you how easy the Costco Auto program can be. Welcome to the Toyota of Gladstone family and please let us know if we can do anything for you.

November 28, 2018

Used and new car purchase We have come back to Gladstone after purchasing a brand new Sienna, and do all of our service here because of the relaxed treatment, honest sales peop More

by Surfnate308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Davis, Kenny Khzam
Nov 28, 2018 -

Toyota of Gladstone responded

what a great story thank you for sharing it with us. We are so thankful to have you as part of the Toyota of Gladstone family. Congrats on the new Sienna and please let us know if you need anything at all.

November 28, 2018

Great experience I have been looking for another Toyota vehicle for quite a while, Due to my dissatisfaction with customer service with Arizona Toyota dealers, I stopp More

by EstherAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Nov 28, 2018 -

Toyota of Gladstone responded

Esther thank you so much for sharing this great story with us! Emileigh had such a wonderful time working with you and is so grateful that you hung in there with her while you were doing research and making a decision. We are so grateful to have clients like you, welcome to the Toyota of Gladstone family.

November 28, 2018

Same Great Experience I'd bought a car at Toyota of Gladstone back in August with a terrific experience. Unfortunately I was in an accident that totaled my vehicle. I loo More

by Enigma87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Appologies to the gentleman in finance as I forget his name, but he showed the same postive attitude as all the employees there have, Jamie Wheeler-Semrad
Nov 28, 2018 -

Toyota of Gladstone responded

Thank you so much for this wonderful story. We are so happy that you came back to us and remained a loyal member of the Toyota of Gladstone family. We believe that your experience exemplifies what car buying should be like. Thank you for allowing the chance to show you that a second time.

November 28, 2018

Super Friendly Jason had even pulled the car I choose to the parking lot before i reached the showroom. Entire team is very friendly and helpful. Quick and trans More

by Raghu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Burdine
Nov 28, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. Welcome to the Toyota of Gladstone family! Please let us know if you need anything at all.

November 27, 2018

Pleasurable car buying experience. Emiliegh was very Friendly an patient with me in my purchase of my new 2018 Rave4 se. The price negotiation went well. I felt like I got a Good deal o More

by Scott Ferrell
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen, Scott McPherson, Tasney McNew
Nov 27, 2018 -

Toyota of Gladstone responded

Thank you Scott for sharing your story with us! We are so happy that Emiliegh was able to provide you with a truly exceptional experience. Welcome to the Toyota of Gladstone and please let us know if we can do anything for you.

November 27, 2018

Great experience! I have never gone to a dealership before but have heard plenty of horror stories. So I researched for what kind of vehicle I was looking for, what wer More

by cricketmuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Nov 27, 2018 -

Toyota of Gladstone responded

What a great story! We are so thankful that you chose to share it here. Congratulations on your new Rav4 and thank you for allowing us the opportunity to add you to the Toyota of Gladstone family. Please let us know if you need anything at all.

November 27, 2018

Best experience buying a new car! My family and I were so impressed how easy and fast was to buy our new car this time,It only took about two hours to take my beautiful Tacoma home.Rae More

by Alex Mateos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raeanne Barker, Bryan Dowd
Nov 27, 2018 -

Toyota of Gladstone responded

Thank you Alex! This has made us smile today. Welcome to the Toyota of Gladstone family and please let us know how we can help you next.

November 27, 2018

Great first car buying experience! Buying my first car without help was nerve wracking but my strenuous search ended at Toyota Gladstone. Jake made the process so smooth and easy people More

by Katiejsample
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Ovalle, Jake Spinner
Nov 27, 2018 -

Toyota of Gladstone responded

Folk Songs, that fits Jake to a T! Hopefully he played and sang for you while you were here. Congrats on your first car we are so happy to have been able to help you. Welcome to the Toyota of Gladstone family and please let us know how we can help you next.

November 26, 2018

Staff were very informative and helpful dealership had a wide variety of cars to look at. the show room was very clean. staff wanted to know what your needs were and to the best of their abi More

by Dave Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sou Chao, Bryan Dowd, Jason Burdine
Nov 27, 2018 -

Toyota of Gladstone responded

Thank you so much for this wonderful story! We are so happy that Jason ans Sou were able to provide you with a truly exceptional experience. We are so grateful you chose to give us the opportunity and congrats to both you and your granddaughter! Welcome to the Toyota of Gladstone family and please let us know how we can help you next.

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