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Toyota of Gladstone

Gladstone, OR

4.9
8,312 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 8,312 reviews

December 18, 2019

easy place to buy from We just bought a new Rava 4 and our salesman was Kenny Khzam. He made buying the car easy, not a long drawn out price war. This is the third auto we h More

by jim32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Elder, Kenny Khzam
Dec 18, 2019 -

Toyota of Gladstone responded

Jim, this is a great story thank you so much for sharing this and for being such a wonderful loyal part of the family. Congrats on your addition to your Toyota family.

December 17, 2019

Amazing customer service! Very pleased with the service and how nice everyone was to us. Very informed and always willing to help out with something we didnt understand. Best e More

by Ilya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Hammerle
Dec 18, 2019 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so grateful that you have given us this opportunity and that we were able to exceed your expectations. Welcome to the Toyota of Gladstone family.

December 17, 2019

Kyle is the Greatest I actually like coming to have my car serviced. Kyle makes it easy and you all do good work. I can hang out there and work on my computer and drink co More

by peggycovert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Dec 18, 2019 -

Toyota of Gladstone responded

Thank you so much for sharing this with us Peggy! We look forward to seeing on your next visit.

December 17, 2019

Great Experience!! The salesmen were great to work with. Their knowledge of the Tacoma’s and friendliness made the buying experience as good as it gets. They were more t More

by Csking1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Belles, Dominique Channel
Dec 18, 2019 -

Toyota of Gladstone responded

Thank you so much for this great story! Congrats on your new Tacoma and welcome to the Toyota of Gladstone family.

December 16, 2019

Patient Salesman & Costco Deal I met with John as part of the Costco buyers program. I had a rough idea of what I wanted and John patiently worked with me. We looked at 3 cars - in More

by jstjohn57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parohinog
Dec 16, 2019 -

Toyota of Gladstone responded

Thank you for your business, and thank you for sharing about your experience working with John Parohinog through the Costco auto buying program!

December 16, 2019

A nice zero pressure experience. We were impressed ! It was a pleasure to work with Charles. He helped us get the model get the car we wanted at an equitable price. He took the time to go through the va More

by Dadn8r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Fromuth
Dec 16, 2019 -

Toyota of Gladstone responded

Thank you very much for your business!

December 16, 2019

Get quotes on service Was in 12/13 for 15k service on my truck. Was not given a quote for a repair and was shocked at the bill when I came to pick it up. Service manager More

by wajmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elder
December 16, 2019

New school wins! Our communication and interaction with Charles was fantastic. He was genuine and honest. Both my husband and I were very pleased. Zach was only the More

by skellyaussie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach McClure, Charles Fromuth
Dec 16, 2019 -

Toyota of Gladstone responded

Thank you very much for your business!

December 16, 2019

Informative and customer oriented I purchased a new prius over the phone as I live in a remote location. All employees I talked with were helpful; one even did facetime so we could com More

by rosa
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Meese, Eric Lonergan
Dec 16, 2019 -

Toyota of Gladstone responded

Rosa, thank you very much for choosing Toyota of Gladstone to purchase your Toyota Prius. We appreciate your business and welcome to the Toyota of Gladstone family!

December 15, 2019

Out of state purchase I found the truck online and purchased it from out of state. Eric did everything to help me make the purchase and get it delivered. I had searched all More

by eddgavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
Dec 15, 2019 -

Toyota of Gladstone responded

Thank you for trusting us to make your remote purchase so easy for you!

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