Toyota of Gladstone

Great car buying experience. We worked with Kristin DeMars right from the start. We had done prior research and knew we wanted a Rav4. She listened to our wants and needs and fou We worked with Kristin DeMars right from the start. We had done prior research and knew we wanted a Rav4. She listened to our wants and needs and found a couple cars that met our criteria. She thoroughly explained what options were available on the different models. After our test drive, she gave us time to discuss our options. There was no pressure at any time to purchase. Once we decided to buy, the completion of the sale went smoothly. All the staff were friendly and knowledgeable along the way. We would definitely recommend Toyota of Gladstone for your car needs. More

2016 Toyota Highlander I can’t say enough good things about this team. They have it all. They have a new customer for life! Kenny found me the right car at the right pric I can’t say enough good things about this team. They have it all. They have a new customer for life! Kenny found me the right car at the right price. Joe helped with some details that kept my payments under control. Russel took care of any work the car needed. Jeremy got me a great interest rate. More

Made strong effort to please It was overall a pleasant and satisfying experience and we drove away in the vehicle we came to look at. Emileigh made every effort to be sure we got It was overall a pleasant and satisfying experience and we drove away in the vehicle we came to look at. Emileigh made every effort to be sure we got what we were looking for in the vehicle. The test drive was well laid out to experience different types of roads More

Wonderful buying experience! In context, I'd already invested an hour at Broadway Toyota when I just got annoyed and had to leave because I couldn't get any numbers out of them! In context, I'd already invested an hour at Broadway Toyota when I just got annoyed and had to leave because I couldn't get any numbers out of them! I knew Gladstone Toyota had a slightly used version of the Prius I wanted and called the Internet Sales rep I'd been in contact with that morning to ask if he'd be there later (it was nearing 5 PM). To sum up, Sou was so great I drove home in my new car. Nothing was a problem: the used-up condition of my trade-in, the all-weather mats were thrown in, the financing was arranged (by nice, friendly Brian), even though I had a previously placed a credit freeze for security, and I'm returning with a checkbook to pay cash next day. They even let me put some on a credit card! Everything I asked was facilitated and no BS. I'd recommend this dealership to anyone. More

Best experience! Emileigh was awesome to work with! She is very sweet and has your best interest at heart! She definitely works with you at getting the best deal and s Emileigh was awesome to work with! She is very sweet and has your best interest at heart! She definitely works with you at getting the best deal and staying within your budget. We've purchased many cars but working with Emileigh was honestly the best experience we had! We will definitely be referring all of our friends and family to her! More

Great experience Car shopping is always stressful for me, but this team made it a good experience. I got a car that I love and was able to get rid of one that I hated. Car shopping is always stressful for me, but this team made it a good experience. I got a car that I love and was able to get rid of one that I hated. More

Very quick and easy I just bought a 2019 Tundra SR5 Off Road and it is a very nice truck. I had used TrueCar to search for the truck I wanted and picked Toyota of Gladst I just bought a 2019 Tundra SR5 Off Road and it is a very nice truck. I had used TrueCar to search for the truck I wanted and picked Toyota of Gladstone because the salesman Sou Chao was very easy going. There was no pressure to buy and from start to finish the entire sales team was very courteous and helpful. I was in and out of the dealership. More

Fast and courteous service I found a vehicle online but I wasn't able to get there until the next day and they had the vehicle in front of the building when I showed up. I check I found a vehicle online but I wasn't able to get there until the next day and they had the vehicle in front of the building when I showed up. I checked out the vehicle and took it for a test drive. After the drive I decided to buy it. I had a excepted deal and was ready to sign paperwork in 20 minutes. More

Good customer service We recently purchased a 2018 Toyota Prius Prime from Toyota of Gladstone (through Costco). I would say overall the experience was very smooth without We recently purchased a 2018 Toyota Prius Prime from Toyota of Gladstone (through Costco). I would say overall the experience was very smooth without any trouble. I don't buy cars often but I would say that this experience certainly exceeded my expectations. They do seem to have a good process in place especially for purchasing a car through the Costco Auto Program. More

Great experience I have been looking for another Toyota vehicle for quite a while, Due to my dissatisfaction with customer service with Arizona Toyota dealers, I stopp I have been looking for another Toyota vehicle for quite a while, Due to my dissatisfaction with customer service with Arizona Toyota dealers, I stopped by Gladstone on one of my frequent visits to West Linn in August. I did not see anything I wanted. A couple of weeks later, Emileigh Coen sent an email to me asking how could she help. She followed up during the next months and researched different vehicle specifications. Emileigh is dependable and reliable, I knew when I was ready to purchase my next Toyota, Emileigh would be the one I would ask for. The vehicle I originally thought I needed was not a good fit for me and Emileigh found the perfect one for me. Her great customer service communication was refreshing. I am going to refer Emileigh to anyone interested in a Toyota as most of my friends and family already know Toyota is the only vehicle to drive. I am very happy with my purchase and I want to thank Emileigh Coen for my search for a great vehicle More