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Toyota of Gladstone

Gladstone, OR

4.9
7,585 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,585 reviews

September 03, 2018

One of my best experiences When I first thought about the process of buying or leasing a vehicle, that alone almost casued me to not want too. And although this was not a succes More

by yesitsme
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Wheeler-Semrad
Sep 04, 2018 -

Toyota of Gladstone responded

Mark thank you for such a wonderful story. We are so proud to have Jamie as a part of our team, we are over joyed that she was able to provide you with a truly exceptional experience. Please let us know if you need anything at all!

September 03, 2018

Seek Emileigh for exceptional car buying experience Emileigh was so professional and pleasing to do business with. She went above and beyond in ensuring we got the best deal at Toyota. She is very knowl More

by Sidney R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Sep 04, 2018 -

Toyota of Gladstone responded

Sidney thank you so much for sharing this wonderful recommendation of Emileigh. Congrats on your new Toyota and please let us know if we can answer any questions for you. Welcome to the Toyota of Gladstone family.

September 02, 2018

Super helpful Jake was greatly helpful with explaining the process of car buying and ensuring me of several details that I had concerns over. Highly recommend him. More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Spinner
Sep 04, 2018 -

Toyota of Gladstone responded

Thank you so much for this wonderful recommendation of Jake, we are so happy that he was able to provide you with such a great experience. Please let us know if you need anything and welcome to the Toyota of Gladstone family.

September 01, 2018

Great esperience Jamie was great and very patient with me while I made my decision. She was very helpful in showing me everything with the car. She is always availab More

by jill9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wheeler-Semrad
Sep 01, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy for you, please let us know if you need anything in the future. Welcome to the Toyota of Gladstone family.

August 31, 2018

Tundra This is the second car that I buy here. I always recomend this dealer ship to friends and relatives. I will buy another car from them in the future. More

by Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Aug 31, 2018 -

Toyota of Gladstone responded

Thank you so much and congratulations! Please let us know if you need anything in the future and thank you for staying a loyal part of the Toyota of Gladstone family.

August 30, 2018

Poor online customer experience I am currently searching for a new vehicle from Toyota. I have chosen to do most of my work and research online in hopes of finding the best deal. I More

by Dave1289
Customer Service
Recommend Dealer
No
Employees Worked With
Sou Chao
Sep 01, 2018 -

Toyota of Gladstone responded

Dave I sincerely apologize. I can assure you that we do everything we can to make our customers feel like we are giving them our best 100% of the time. Sometimes we fail as the humans we are. I appreciate you coming in and allowing us the opportunity to earn your business and I am sorry we were unable to do so. Congrats on your new Tacoma and please let us know if we can help you in the future.

August 30, 2018

Best car buying expierence ever I was very leery coming to this dealership, last time I did this was over 12 years ago and it was not a great experience. I negotiate for a living , More

by Oller Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen, Jeremy Ovalle, Vic Meese
Aug 30, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing this story with us. Congrats to you and your family! We are so happy that Emileigh was able to show what buying a car should be like. Welcome to the Toyota of Gladstone family.

August 30, 2018

Sou Chao is person to call This was the easiest auto purchase I have ever done. Sou got the pickup I wanted and in the color I wanted. The price was close to what I hoped for. More

by jim32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elder, Sou Chao
Aug 30, 2018 -

Toyota of Gladstone responded

Jim, thank you so much for this wonderful story. We are so happy that you were able to work with Sou, he is so wonderful. Congrats on the Tacoma and thank you for allowing the opportunity to provide you with a truly exceptional experience. Welcome to the Toyota of Gladstone family.

August 29, 2018

Jamie was outstanding I enjoyed working with Jamie. She was able to get me into the truck I've been longing for. Best part, she was able to get it in my price range. I love More

by Elijahe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wheeler-Semrad
Aug 29, 2018 -

Toyota of Gladstone responded

Thank you so much for such kind words. We are so happy that Jamie was able to find you your dream truck. We look forward to helping all your jealous friends and family! Let us know if you need anything and Welcome to the Toyota of Gladstone family.

August 28, 2018

New Highlander Recommend Khzam for all your Toyota sale needs! Awesome sales help and love my new Highlander Hybrid limited! Best deal of the day! Thank you! More

by Sjyan0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Aug 28, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing this story with us. Congrats on your new Highlander Hybrid. Please let us know if you need anything at all and Welcome to the Toyota of Gladstone family.

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