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Toyota of Gladstone

Gladstone, OR

4.9
7,691 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,691 reviews

September 09, 2018

Best customer service ever! Thank you so much Eric, Reanne and Angel for the best car buying experience! We will gladly refer everyone to Gladstone Toyota! You guys rock! More

by denisek1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lonergan, Angel Grose, Raeanne Barker
Sep 10, 2018 -

Toyota of Gladstone responded

Thank you so much for making us smile Denise! We are so happy for you and truly grateful that you gave Toyota of Gladstone the opportunity to earn your business. Welcome to the Toyota of Gladstone family.

September 08, 2018

Straight chill Eric was great. He was clear and honest and he had suggested CARMAX which allowed me to get the most for my trade in! The entire staff was friendly- More

by Jbada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
Sep 10, 2018 -

Toyota of Gladstone responded

Thank you so much for this wonderful review. We are so happy that found yourself here and in a new Highlander! Welcome to the Toyota of Gladstone family and please let us know if we can do anything for you.

September 08, 2018

Nice Experience Dennis and the Gladstone Toyota staff provided me with a very professional and non-pressurized purchasing experience. You guys do “walk your talk.” More

by Mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elder, Denis Russu, Wade Fish, Tom Angel
Sep 10, 2018 -

Toyota of Gladstone responded

Wow what an incredible recommendation! We greatly appreciate you and the opportunity you gave us to provide you with a truly exceptional experience, Welcome to the Toyota of Gladstone family and please let us know if you need anything at all.

September 07, 2018

Simple, straight forward car buy experience We worked with Eric and Jamie from the sales staff and Tom in finance. Eric and Jamie we very helpful and found us the truck we wanted, a 2018 Tundra More

by HeliSkier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lonergan, Tom Angel, Jamie Wheeler-Semrad
Sep 07, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing this five start rating, we are so happy that Jamie and Tom were able to be so efficient with your time and able to find you the right Tundra. Congratulations and welcome to the Toyota of Gladstone family.

September 07, 2018

Easy Used Car Buying Experience Erik was great to work with for the purchase of a used Tundra. There was no pressure, no games, easy experience all around. Vic was able to quickly ge More

by TundraTruck77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalik, Vic Meese
Sep 10, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing this story with us! We greatly appreciate you taking the time to write us this wonderful recommendation. Congrats on your new Tundra and welcome to the Toyota of Gladstone family.

September 07, 2018

Excellent Service Excellent customer service from our salesman Eric Kalik. Took the time to get to know us and help us choose the right vehicle. Very knowledgeable. More

by JohnG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalik, David Chae
Sep 10, 2018 -

Toyota of Gladstone responded

John, thank you so much for sharing this story with us. We look forward to seeing you around the dealership with your 4Runner, Prius, and Corolla in service! Thank you for becoming a loyal part of the family... Charity

September 07, 2018

Internet sales was easy and comfortable Raeanne was a pleasure to work with. She made us feel comfortable and there was no pressure to buy. She found exactly what we were looking for in Corv More

by maraschio
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raeanne Barker
Sep 07, 2018 -

Toyota of Gladstone responded

What a wonderful story! This shows how willing Raeanne is to go above and beyond and we greatly appreciate you taking the time to share this with us. Congratulations on the new Highlander and please let us know if we can do anything at all for you.

September 06, 2018

Very Misleading I made an agreement with the dealership on a new car, was given the car for a couple days and told to come back in and then when I did I was told I wo More

by Fisherma3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Angel
Sep 06, 2018 -

Toyota of Gladstone responded

We are so sorry to learn about this experience, Please understand that this is not a normal occurrence and we can not apologize enough that this has happen to you. Sometimes we err on the side of human and see things differently then the banks do and we are at the mercy of their decisions. This is why when we have a loan that we are not 100% confident about whether it be due to credit concerns or other variables we give the customer the choice to take the car home or wait until we have a solid yes from the bank. Please accept our apology and know that we greatly appreciate the opportunity to earn your business.

September 06, 2018

Great car buying experience Denis did a great job by showing me the vehicle I wanted, letting me know about all the cool and special features and continuing to be knowledgeable w More

by Ashspear30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Russu, Tasney McNew
Sep 07, 2018 -

Toyota of Gladstone responded

Ashley, thank you so much for sharing this story with us. Denis is such a wonderful part of our team and we are so pleased that he was able to provide with such an exceptional experience. Thank for the opportunity and welcome to the Toyota of Gladstone family.

September 05, 2018

New Car Great Staff I was excited to buy my new car and the staff at Gladstone Toyota made it a great experience. Very professional from the second I walked in with all m More

by Edwardodevinci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen, Allen Mezghiche, Tasney McNew
Sep 06, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are over joyed that Emileigh was able to provide you with a truly exceptional experience. congratulations on your new Toyota and please let us know how we can help you next.

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