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Toyota of Gladstone

Gladstone, OR

4.9
7,658 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,658 reviews

February 21, 2018

Jeremy Ovalle is the best! This is my 3rd car from toyota of Gladstone and every time I’m in there they are always kind and fair, they have an awesome staff and if you have a ca More

by Mason01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McPherson, Jeremy Ovalle, Jamie Wheeler-Semrad
Feb 23, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing your story! We are so proud to have you as a part of the Toyota of Gladstone family Mason.

February 19, 2018

Awful I didn't like working with 3 different people, one who was kind of condescending to me. Unable to get straightforward answers to my questions. Did not More

by SusanRaeburn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unable to remember names
Feb 23, 2018 -

Toyota of Gladstone responded

Susan thank you so much for taking the time to share your experience. I am so sorry to learn that it was not a positive one. We walk a fine line between persistence and pressure and it sounds like that line was definitely crossed in your case. I can assure that we will be using your feedback as a training tool and it is greatly appreciated. Please let me know if we can do anything to further assist you. Charity Graff 503-655-7100

February 19, 2018

Good Experience I had a great experience working with Jamie. She was informative and not pushy at all. I went in there knowing what I wanted, and she only showed me t More

by socialbrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Ovalle, Jamie Wheeler-Semrad
Feb 20, 2018 -

Toyota of Gladstone responded

Congrats on your new car! We are so happy that you stayed and allowed Jamie to help you! Welcome to the Toyota of Gladstone family.

February 17, 2018

Five stars It’s hard to find car salesmen you actually like... meet Josh! He was so helpful and knowledgeable. I had a great experience and there is a reason I’m More

by Lmajor1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kidner, Vic Meese
Feb 17, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing your experience! I am so happy that you continue to get wonderful service here and we are so proud to have Joshua as part of our team.

February 17, 2018

Great service Came in for an oil change and left with a new car! Awesome service! Thank you so much Kenny! Will always come back! Great job! More

by Mrsbloom17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Feb 20, 2018 -

Toyota of Gladstone responded

Mrs. Bloom, thank you so much for the kind words! We are so happy to have you as part of the Toyota of Gladstone team.

February 16, 2018

Very good I would buy a car from this dealership again. Wade was very helpful and knowledge. I feel free to call him at anytime and know I will be treated with More

by redAnne546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Fish
Feb 16, 2018 -

Toyota of Gladstone responded

Welcome to the Toyota of Gladstone family we are so happy that you had such a wonderful experience here with Wade. Thank you for sharing your story with us.

February 16, 2018

Fabulous K. Khzam’s service was first class, and he came through with the deal. I recommend this guy any day and this dealership to all. More

by Samghasedi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Feb 16, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing your story with us. We are very proud to have Kenny as part of our team. Welcome to the Toyota of Gladstone family.

February 14, 2018

Great Support, with added Kindness I recently picked up my Tacoma SR5. Without knowing much detail about the Tacoma's, I was in need of info.. it was very clear from the get go Angel k More

by Streamblue14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Grose
Feb 14, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing how great your experience was with Angel! She is a great asset to our team! Welcome to the Toyota of Gladstone family.

February 13, 2018

Thanks Emileigh Buying a used car can be an unpleasant experience however Emileigh and the people at Toyota of Gladstone made our buying experience easy and efficient More

by RAV4dude
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen, Scott McPherson, Tasney McNew
Feb 13, 2018 -

Toyota of Gladstone responded

Rav4 dude! Thank you for sharing your story! Welcome to the Toyota of Gladstone family!

February 13, 2018

Low pressure When I first met Emileigh I told her I did not like to be pressured into buying, she honored that and was a delight to work with. More

by Bdtwothbn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen, Jeremy Ovalle, Tom Angel
Feb 13, 2018 -

Toyota of Gladstone responded

Welcome to the Toyota of Gladstone family! Please let us know if we can help you with anything at all!

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