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Toyota of Gladstone

Gladstone, OR

4.9
7,526 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,526 reviews

August 29, 2017

Happy customers. Would recommend Aaron to anyone. We bought a new Highlander from Aaron at Toyota of Gladstone. He was patient with us and let us take the time to pick out the right one. He answered a More

by Minh and Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Waxenfelter
Oct 27, 2017 -

Toyota of Gladstone responded

Thank you Minh and Kim!

August 26, 2017

Quick, Easy & No Hassle My experience with Toyota of Gladstone was almost flawless. I called and the first person I spoke with was Sou Chao. He offered a discount on a 2017 T More

by Dualstroke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sou Chao
Oct 27, 2017 -

Toyota of Gladstone responded

Thank you very much for your business and for allowing Sou Chao to make your experience so easy!

August 25, 2017

Comfortable, smooth, personable, and positive experience! I came in with my dad not prepared to buy anything or trust anyone. Kenny came up to us and answered all of our questions honestly and was not pushy. More

by hbeirwagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Oct 27, 2017 -

Toyota of Gladstone responded

Thank you!

August 25, 2017

Car shopping Just went to look, , shopping was so easy, we ended up buying ! Aaron answered all our questions, and gave us time to think, We would recommend them More

by camrycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 27, 2017 -

Toyota of Gladstone responded

Thank you!

August 23, 2017

I am satisfied that I purchased the car from this dealership Hi, I am lucky that I was met by a very sincere salesperson at the Gladstone Toyota dealership yesterday(8/21/2017). His name is Mr. Sou Chao, in my o More

by milk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sou Chao
Aug 24, 2017 -

Toyota of Gladstone responded

Lily thank you very much for sharing about your experience here working with Sou Chao here at Toyota of Gladstone. We are very lucky to have such a professional representative of our company here to assist amazing customers like yourself. If you ever need anything or have any questions or concerns please don't hesitate to reach out to Sou or anyone else here on our team!

August 23, 2017

New Tundra purchase Needed to get a new truck, and wanted a new Tundra Pickup. Traded in my Chevy 3/4 ton 4x4 for this new vehicle, and got a great deal. Was VERY happy w More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Waxenfelter
Aug 24, 2017 -

Toyota of Gladstone responded

Congratulations on your Tundra purchase Dave and thank you for allowing Aaron Waxenfelter to assist you here at Toyota of Gladstone!

August 22, 2017

Great experience with Sou Chao at Gladstone We recently bought a new Toyota Highlander from Sou Chao and really enjoyed the experience. He was courteous, professional and well informed. I felt More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sou Chao
Oct 27, 2017 -

Toyota of Gladstone responded

Thank you for your review and for recommending Sou Chao's service to others!

August 19, 2017

Aaron was great yet again! I bought my Camry from Aaron, and it was a no pressure, enjoyable experience. This is the 5th car we have purchased through him at Gladstone Toyota. I More

by Carmen
Recommend Dealer
Yes
Employees Worked With
Aaron Waxenfelter
Oct 27, 2017 -

Toyota of Gladstone responded

Thank you Carmen!

August 17, 2017

Great,Friendly Experience I've been buying cars from Toyota of Gladstone over the past 10 years,Always had Good Experiences! Friendly,Efficient Service,very Welcoming when I More

by Radar #1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Manager Kahn,Taney Finance, Kenny Khzam
Oct 27, 2017 -

Toyota of Gladstone responded

Thank you for being such a loyal customer over the past ten years! We really appreciate all of your business and kind words.

August 14, 2017

Sou was very helpful, knowledgeable and professional My experience with Sou was great, David the financial person seemed put out that I had not purchased one of his extended packages when I came back to More

by judd alexander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sou Chao
Aug 14, 2017 -

Toyota of Gladstone responded

Judd - We appreciate you taking the time to share about your experience here with us at Toyota of Gladstone and absolutely do appreciate your business. You are definitely not "dead" to us and our sorry to hear that you felt as if David was put off by you decided to not purchase any optional protection packages for your vehicle. I am going to have our General Sales Manager Rich Stiefel personally reach out you so we can make sure you understand how much we truly do value and appreciate your business! Sincerely - Seth Dustin - Internet Director - Sdustin@SeeDriveSmile.com - (971) 276-7433

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