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Toyota of Gladstone

Gladstone, OR

4.9
7,505 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,505 reviews

July 02, 2016

Awesome Deal My nephew did the car search for me and found the exact 2016 Camry LE from Kermit at Toyota of Gladstone. He negotiated a great price over the phone More

by albert from milwaukie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Franke, Rich Stiefel, Kermit Steward
Jul 05, 2016 -

Toyota of Gladstone responded

Hi Albert. Thank you for taking the time to leave us such a great review. We're thrilled to hear you had such a good experience, and we hope you love your new car. Congrats! Seth Dustin

July 01, 2016

Wow- a pleasant new car buying experience! Toyota of Gladstone was where I purchased a new 2016 Toyota 4Runner Limited. Right from the start I was not pressured or handed off to the next salesp More

by peter 9652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kermit Steward
Jul 05, 2016 -

Toyota of Gladstone responded

Thank you for taking the time to leave us such a wonderful review. We truly value your business, and this is the kind of thing we love to hear. Congratulations on your new Toyota 4Runner! Seth Dustin

July 01, 2016

Total satisfaction Khazam called and basically said he could make me happy. Asked me what i wanted what my budget was and went to work. 20 minutes later called said h More

by Daydawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Jul 05, 2016 -

Toyota of Gladstone responded

We are very happy to hear you had such a pleasant buying experience with Khzam. Thank you for doing business with Toyota of Gladstone and for leaving us a great review. We hope you love your new vehicle! Seth Dustin

June 29, 2016

Got the vehicle I wanted Kenny and the team worked together to get me the truck I wanted within a few days, and matched the price from another dealership who said the same tru More

by bbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Jul 05, 2016 -

Toyota of Gladstone responded

Thank you for the 5 star rating, and thank you for allowing us to earn your business. We're happy to hear you had such a positive experience with our sales team. Enjoy your new truck! Seth Dustin

June 27, 2016

Efficient Pleasant experience and quick to offer a great deal on a lease. Staff was welcoming and the entire experience was professionally done. More

by Benjwross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Jun 28, 2016 -

Toyota of Gladstone responded

Thank you for the wonderful review. We truly value your business, and we're so glad to hear you had a great experience. Congratulations on your new car! Seth Dustin

June 27, 2016

very quick response time, done in few hours very very pleasant experience in purchasing the car with Toyota Gladstone. I would like to recommend this dealer to other friends. Wade was very hel More

by vasoya jignesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Fish
Jun 28, 2016 -

Toyota of Gladstone responded

Thank you for leaving us such a wonderful review. We appreciate your business and this is great to hear. Congratulations on your new car! Seth Dustin

June 26, 2016

Not what we came for, but we left happy. We came to look at a car advertised on the web site. The sales people could not locate the car on the lot. However, Mr. Khzam worked really hard to More

by FromTigard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill, Vic Meese, Austin Tsuruta, Kenny Khzam
Jun 28, 2016 -

Toyota of Gladstone responded

Thank you for allowing us to earn your business. We're sorry to hear we didn't have what you came in for, but we're so glad our team was able to find you a great vehicle. Congratulations! Seth Dustin

June 26, 2016

Do not trust anything they say!! If I could give this dealership a 0 I would have. My husband and I were in route (we live in Yakima) to pick up a new car that we 100% agreed to buy a More

by amyseely
Customer Service
Recommend Dealer
No
Employees Worked With
Donie Montgomery
Jul 01, 2016 -

Toyota of Gladstone responded

Jay & Amy, As you promised here is the review you said you would be putting up everywhere online. As I stated on the telephone call with Jay, to have held the Yukon for you we would need to have a chance to see your trade-in in person to appraise it. We did offer to take a deposit and send the purchase order if you elected to remove your current vehicle as a part of the equation which you declined to do. From your original conversation until the date the Yukon sold it was over a week so I am sorry if that was not enough time to bring your vehicle to us to appraise. We would have loved to earn your business however we couldn't hold a vehicle for over a week without all terms agreed upon, it would not be fair to other customers who came in the dealership and wanted to purchase it. I am sorry that the vehicle sold before you could make it out and I am glad we called to let you know before you began the long drive. I hope you have found a suitable replacement and wish you the very best in the future. Sincerely, Seth Dustin Internet Director Toyota/Scion of Gladstone (971) 276-7433

June 24, 2016

New Toyota Hadn't purchased a vehicle for 18 years. Wade Fish put me completely at ease. I now have a new Toyota and I love it! I had a few questions after tak More

by Linda111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Fish
Jun 25, 2016 -

Toyota of Gladstone responded

Thank you for your kind words, Linda. We're thrilled to hear you had such a good experience, and we appreciate the positive feedback. Congrats! Seth Dustin

June 24, 2016

Excellent experience! Had a wonderful experience! We needed out of our lease on our 2014 Toyota Sienna and Joshua was SO helpful in making that happen! We were able to get More

by SiskFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kidner
Jun 25, 2016 -

Toyota of Gladstone responded

Thank you for allowing Toyota of Gladstone to earn your business. We are so pleased to hear you had such a positive buying experience, and we truly appreciate you leaving us such positive feedback. Congratulations on your new vehicle! Seth Dustin

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