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Toyota of Gladstone

Gladstone, OR

4.9
7,647 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,647 reviews

August 30, 2016

Great Experience I went to Toyota of Gladstone to see a 2016 4Runner Trail they listed online and Khzam walked me through all of the features and a test drive. Khzam r More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Aug 31, 2016 -

Toyota of Gladstone responded

Hello Thomas, Thank you for purchasing your 2016 Toyota 4Runner Trail edition here from Kenny Khzam! It sounds like Kenny and Joe delivered on our commitment to exceptional customer service and we are blessed to have you as part of the Toyota of Gladstone family. If you ever need anything in the future please let us know and we look forward to any opportunity to serve you or your family again in the future. Make it an amazing day! Sincerely, Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

August 28, 2016

great purchasing experience We talked to many dealers in Oregon and this dealership was by far the most responsive. We drove from out of town looking to purchase a new Rav 4 Hyb More

by parrothead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Schnaufer, Stefanie Vermillion
Aug 29, 2016 -

Toyota of Gladstone responded

Thank you very much for taking the time to share about your experience with Carl and Stefanie here at Toyota of Gladstone! We are glad to hear the drive up from Bend was worth it and we look forward to our next opportunity to serve you in the future. If you ever have any questions, comments or concerns please don't hesitate to reach out to Stefanie, Carl or anyone else on our team. Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

August 27, 2016

Amaxong Glenn was amazing! The whole experience was positive and we will return for sure!! They were great with our kids and willing to find us something we c More

by Ebthorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Howard
Aug 29, 2016 -

Toyota of Gladstone responded

We are glad to hear that Glenn was amazing and delivered on our commitment of exceptional customer service during you purchase. Please don't hesitate to reach out to Glenn in the future if he can be of any service to you. Thank you for joining the Toyota of Gladstone family! Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

August 26, 2016

Professional and Great Customer Services Sale Representatives were very professional, and working very hard to earn my business. They were willing to work with me on the right payment plan. T More

by Arescom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do
Aug 29, 2016 -

Toyota of Gladstone responded

Thank you very much for writing about purchasing your 2016 Toyota Rav4 SE from Thien Do here at Toyota of Gladstone. We definitely appreciate your business and look forward to serving you and your family in the future! Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

August 26, 2016

Great experience buying a new truck here Angel, in internet sales, answered some questions on the website and offered to meet us by appointment. Test drove a Tacoma, negotiated with her man More

by VinceC
Recommend Dealer
Yes
Employees Worked With
Trey K, Jeremy O, Angel Grose
Aug 29, 2016 -

Toyota of Gladstone responded

Hi Vince. Thank you for taking the time to leave us such wonderful feedback. We're glad to hear you had a great buying experience. Congratulations on your new Toyota Tacoma! Seth Dustin

August 25, 2016

Excellent Staff and Service My wife and I recently went into the dealership to purchase a used Prius V. We dealt with Glenn Howard. Glenn did an amazing job in finding a Toyota More

by Joe White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Howard
Aug 29, 2016 -

Toyota of Gladstone responded

Thank you for allowing us to earn your business, Joe. We truly value your business, and this is wonderful to hear. Congratulations to you and your wife on your new Toyota Prius! Seth Dustin

August 24, 2016

Excellent service Friendly no pressure and willing to negotiate with me. We have a great time buying a car from Khzam. Great service! We love coming back to gladstone. More

by jalliance1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Thomas, Kenny Khzam
Aug 29, 2016 -

Toyota of Gladstone responded

Thank you for allowing Toyota of Gladstone to earn your business again. We're happy to hear you had another great experience. Congratulations! Seth Dustin

August 23, 2016

Good team Cool service. Good team. Very kindly. Nice place. My dealer name is Sou. This guy good attitude, not too much bother. He waiting for us. More

by Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sou Chao
Aug 29, 2016 -

Toyota of Gladstone responded

Thank you for allowing us to earn your business, Luke. We appreciate the 5 star rating, and we're glad to hear everything went well. Congratulations! Seth Dustin

August 23, 2016

Great experience! Buying a car can be very stressful. Kenny found us exactly what we wanted at a great price. Happy to have such a nice dealership to come to for servi More

by Deborah Ellison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Aug 29, 2016 -

Toyota of Gladstone responded

Thank you for your great review, Deborah. We're thrilled to hear that Kenny helped you have a stress-free buying experience. We hope you're enjoying your new car! Congrats! Seth Dustin

August 23, 2016

Overall a great experience. Angel Grose was such a pleasant and knowledgeable person. I appreciated that she was very upfront with me about everything, and she went above and be More

by Emi Church
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in Finance, Angel Grose
Aug 29, 2016 -

Toyota of Gladstone responded

Hi Emi. Thank you for leaving us such valuable feedback. We're glad to hear Angel took good care of you, and we're very sorry that the finance part wasn't up to par. We hope you're enjoying your new car, and we hope we'll get to work with you again. Take care! Seth Dustin

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