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Toyota of Gladstone
Gladstone, OR
7,699 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,700 reviews
May 11, 2016
The best shopping for a new car experience! I have purchased several new cars and hated to deal with the sales force -- gave me a stomach ache and I never trusted them. Then, I met Kermit who t I have purchased several new cars and hated to deal with the sales force -- gave me a stomach ache and I never trusted them. Then, I met Kermit who turned the whole buying experience around. It was pleasant and I really had an opportunity to have my questions answered and purchased the best car that met my needs. Kermit assisted me throughout the experience and when I picked up the car he spent time explaining how the technology worked and paired my phone! I was introduced to the service team that would be working with me. Pleasant, courteous employees... and that goes for the rest of the staff at the dealership. I have already recommended your dealership to friends and family. They are very impressed with my car. Kermit is the nicest sales person I have ever met. He truly exemplifies Customer Service! More
by going places
Employees Worked With
Ryan Davis, Kyle Hulett, Kermit Steward
May 11, 2016
Talk about service! I LOVE my Camry! Josh was extremely helpful, he went out of his way to make sure I had the car I wanted that was the right color and the right price. I LOVE my Camry! Josh was extremely helpful, he went out of his way to make sure I had the car I wanted that was the right color and the right price. More
by MrsPorter
Employees Worked With
Joshua Kidner
May 11, 2016
High-pressure agressive sales techniques. Go to Beaverton! We came looking at a used Toyota Camry they had listed on their website. The sales person was friendly and did a nice job explaining the details of t We came looking at a used Toyota Camry they had listed on their website. The sales person was friendly and did a nice job explaining the details of the car as well as tell us about their great service department. We wanted to look at one or two other options before making a final decision, but, as per usual high-pressure car sales tactics, the sales manager came over and was very aggressively pushing us to stay and buy right then and making us feel stupid for wanting to look at anything else. Needless to say we left and didn't return. This is the same kind of high-pressure tactics that so many car dealerships in the area use and makes car buying such a pain! Luckily we discovered that Beaverton Toyota does NOT use these tactics. They have one person who stays with you from beginning to end and they get paid the same no matter which car you choose so they take the time to help you find the car that's the best match for your needs without any pressure. Save yourself a big headache - take the few extra minutes to drive to Beaverton Toyota. You won't be dissappointed. More
by erikv
Employees Worked With
can't recall sales person's name
May 10, 2016
Professional and Friendly Having shopped at multiple dealerships, Toyota of Gladstone had been the best experience hands down. They were friendly and professional, helping me f Having shopped at multiple dealerships, Toyota of Gladstone had been the best experience hands down. They were friendly and professional, helping me find the right car for us and making it possible for a affordable payment plan. They made the process quick and easy and made us feel most comfortable during this purchase. My car slamesman, Wade Fish was professional, efficient and more than willing to answers any questions we had and he made it a great experience. Everyone who was involved during the process was great to work with and I will recommend to anyone asking to go Toyota of Gladstone for any car needs. More
by BWELLS
Employees Worked With
Wade Fish
May 09, 2016
Amazing service Had an amazing experience at Toyota of Gladstone!!! They were so welcoming and had awesome customer service!! This is my second car I've bought and am Had an amazing experience at Toyota of Gladstone!!! They were so welcoming and had awesome customer service!! This is my second car I've bought and am very much in love with it!!! Thank Toyota and khzam for a great experience! More
by Atanasmama
Employees Worked With
Kenny Khzam
May 09, 2016
Josh Kidner delivers a 6 star experience!! I set up an appointment with Josh for a car we wanted to look at. Josh was able to answer all of our questions prior to driving from Beaverton. When I set up an appointment with Josh for a car we wanted to look at. Josh was able to answer all of our questions prior to driving from Beaverton. When we pulled up, he had the car parked up front and ready for us to drive. We wasted no time locating the car, or talking about other models. He guided us through the purchase process and told us what sets Gladstone Toyota ahead of the dealerships. I really appreciate how easy he made it. I won't buy a car anywhere else! Thanks again Josh More
by CarGuy247
Employees Worked With
Joshua Kidner
May 08, 2016
Repeat customer that will NEVER go back! I'm a repeat customer of Gladstone Toyota. Took my 2015 4Runner in for service on 5/7/16. Asked for a quote on trade in value while there. I expl I'm a repeat customer of Gladstone Toyota. Took my 2015 4Runner in for service on 5/7/16. Asked for a quote on trade in value while there. I explained what I expected right off the bat. Was told "no problem, were right there". Was completely jerked around for over an hour. Finally got them to show me the offer. It was a total joke. I was insulted! It was literally over $10,000 less than what I explained I expected and they said "no problem". They wasted my entire afternoon. Went straight to another dealership and within 15 minutes had an agreement in place to put my rig on consignment for $14,500 MORE THAN GLADSTONE TOYOTA OFFERED! This agreement was made without my buying anything from them! Do yourself a favor and find a different dealership, there are plenty to choose from! Gladstone Toyota is full of nothing but the stereo typical greasy, slime ball, dirt bag, salesman. BEWARE!!!!!!! STAY AWAY!!!!!!! More
by xUNANIMOUS1x
Employees Worked With
Damien and Joe, Jeremy Colen
May 07, 2016
Josh Kidner is an excellent sales person Josh is Super knowledgable about Toyota trucks and really helped me out. He is an effective sales person who really understands where his clients are Josh is Super knowledgable about Toyota trucks and really helped me out. He is an effective sales person who really understands where his clients are coming from. I appreciate the transparency that Gladstone offered me and when I'm ready to buy a new Tacoma I will pay josh a visit. More
by Curtisj76
Employees Worked With
Joshua Kidner
May 06, 2016
Great experience No hassles at all. Knew what I wanted and was in and out the door driving in a new vehicle in less than an hour. Been coming here for the past two yea No hassles at all. Knew what I wanted and was in and out the door driving in a new vehicle in less than an hour. Been coming here for the past two years and will continue to do so. More
by daponte562
Employees Worked With
Dustin Franke
May 05, 2016
I love my scion My girlfriend bought (or leased) a new RAV4 and Angel helped her, she did a good job so I texted her about a good deal on a scion and she called me ba My girlfriend bought (or leased) a new RAV4 and Angel helped her, she did a good job so I texted her about a good deal on a scion and she called me back matching that deal and throwing the floor mats and since I was comfortable with her, I went to test drive one and ended up leasing from her. More
by chavina
Employees Worked With
Angel Grose
