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Toyota of Gladstone
Gladstone, OR
7,556 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,556 reviews
November 24, 2015
New Car Shopping Great service, we weren't looking to buy a new car, but left with one. Other dealers that we went to didn't give us the time of day. Thanks again Kenn Great service, we weren't looking to buy a new car, but left with one. Other dealers that we went to didn't give us the time of day. Thanks again Kenny, we are stoked. More
by Gim73
Employees Worked With
Kenny Khzam, Kenny Khzam
November 17, 2015
Kermits Spectacular Service Buying a new car can be a long grueling process. Kermit and the Internet Sales team made this experience pleasant and seamless. They made my family fe Buying a new car can be a long grueling process. Kermit and the Internet Sales team made this experience pleasant and seamless. They made my family feel like family keeping my kids entertained and happy which allowed my husband and I to focus on our purchase. Thank you Kermit and Internet Team!! More
by Lotus Farms
Employees Worked With
Kermit Steward
November 14, 2015
I was lied to . I went into dealership intending to speak with Matt but was shuffled off then co-erced into filling out a document to check my credit and pushed to . I went into dealership intending to speak with Matt but was shuffled off then co-erced into filling out a document to check my credit and pushed to purchase I DID NOT suthorize this action and am very upset expecting to talk to a Mgr but again shuffled off and no return call. More
by Notinterested123
Employees Worked With
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November 11, 2015
New 2015 RAV4 love it!!! The service at Gladstone Toyota was phenominal!! From Kermit the sales person to the financing it was friendly and fast!! Happy I switched from Beaver The service at Gladstone Toyota was phenominal!! From Kermit the sales person to the financing it was friendly and fast!! Happy I switched from Beaverton Toyota to Gladstone More
by ninja77
Employees Worked With
Kermit Steward
November 03, 2015
Interested in a quality experience? Toyota of Gladstone and Kermit Steward will provide it. My wife and I both hate purchasing cars and neither one of us found this experience distaste Toyota of Gladstone and Kermit Steward will provide it. My wife and I both hate purchasing cars and neither one of us found this experience distasteful. That is a testament to the comfort we had with the sales team. I would also like to recommend this dealership for people with small children as they have a comfortable, clean, and well stocked playroom for kids. Kermit was very comfortable discussing our new vehicle while attending a tea party and sitting on a tiny chair. This made the whole experience more pleasant. More
by North
Employees Worked With
Kermit Steward
November 03, 2015
Did not respond I sent Seth an email requesting a price quote. He claimed to be out of the office for a couple days, and recommended I call a general line if I needed I sent Seth an email requesting a price quote. He claimed to be out of the office for a couple days, and recommended I call a general line if I needed immediate assistance. I informed him I could wait until he returned, but he did not respond. I sent a follow up email; again, no response. More
by ebuyer2015
Employees Worked With
October 29, 2015
Above and beyond helpful. Ahzar helped find the truck I wanted and worked hard to make sure I was able to drive away with it that day. He personally picked me up from my house Ahzar helped find the truck I wanted and worked hard to make sure I was able to drive away with it that day. He personally picked me up from my house and then returned when I forgot my check book. Great service, great experience! Thanks! More
by Jeffrey
Employees Worked With
Ahzar
October 15, 2015
Great as usual. There's a reason I had bought approximately five or six cars from Gladstone. Service has always been excellent with no issues. Kermit is a very nice There's a reason I had bought approximately five or six cars from Gladstone. Service has always been excellent with no issues. Kermit is a very nice guy whom I enjoy talking with. Very down to earth and ligitament. Everyone I dealt with for this purchase was excellent. As Arnold would say "I'll be back"! More
by Imjiggywiddit
Employees Worked With
Kermit Steward
October 13, 2015
Love my new truck I would just like to thank Kermit and the Staff at Toyota of Gladstone for a great experience. All worked hard to find the vehicle I was looking for a I would just like to thank Kermit and the Staff at Toyota of Gladstone for a great experience. All worked hard to find the vehicle I was looking for and were flexible in making a deal all were pleased with. I am a returning customer and will continue to be so. Thanks ! More
by Doug P
Employees Worked With
Joseph, Mgr. and David in finance, Kermit Steward
October 09, 2015
Love our new Corolla We worked with Thien and he was very helpful, knowledgeable, and worked hard to get us a great deal. We had a great experience with him and would reco We worked with Thien and he was very helpful, knowledgeable, and worked hard to get us a great deal. We had a great experience with him and would recommend Thien to others. He answered all our questions and made sure we got exactly what we wanted. There was an issue with getting our car in on time the next day, and Thien was in constant contact and made sure to be there when the car did arrive. More
by pizzo
Employees Worked With
Thien Do
