Toyota of Gladstone

I return to this dealership to have my vehicle serviced solely because of Jenny Rhodes in the service department. She is helpful and very knowledgeable about my vehicle, and goes above and beyond to ensure solely because of Jenny Rhodes in the service department. She is helpful and very knowledgeable about my vehicle, and goes above and beyond to ensure that both the customer and the customer's vehicle are treated in an exemplary fashion. She recognizes that customers do not have time to waste, and always gets the maintenance done correctly in the least amount of time, with a smile and a friendly attitude. As impressive, her attitude is the only reason I visit this dealership...I attempted twice in the recent past to purchase a vehicle here, but both times I encountered auto salesman who were not knowledgeable about the Toyota vehicle I sought, rude and downright deceptive (liars). I walked out the second time, went to another Toyota dealership, and bought a car the very same day. Even though I would never buy a vehicle from the sales department here because of their past behavior, they do get all of my service business because of Jenny, as well as two other friends of mine who consider Jenny their service advisor, also. More

The service I received at this dealership was incredible and relatively painless. Adel was a perfect sales representative in which he made sure that I buy the very vehicle that I wanted. He was very patient and relatively painless. Adel was a perfect sales representative in which he made sure that I buy the very vehicle that I wanted. He was very patient and respectful and I felt that I knew him all my life. He is truly a remarkable gentleman along with Sean who kept digging in the trenches for me, Mohamed another salesperson who also made my experience a wonderful one even though he was not my salesperson,Dion my finance guy who made signing papers a breeze and Tyson at the very end who was very helpful and was there to answer any questions that I had regarding my brand new yaris. I can see why this dealership is number one in Oregon and Washington. The wonderful customer service each gentlemen provided to me was outstanding and definitely a great car buying experience. The steak lunch provided was definitely a nice touch to a perfect day. Thanks for working with me and thanks for my beautiful brand spanking new yaris. More

Jason showed me a number of makes and models in which we test drove. Still wasn't quite sure of which car I was comfortable buying, so I took a couple of days to think it over before deciding on a Scion, i test drove. Still wasn't quite sure of which car I was comfortable buying, so I took a couple of days to think it over before deciding on a Scion, in which I kept in touch with Jason. He made himself available during the late evening so I could complete the paperwork and went through all the features of the car with me. More

We came to Toyota Gladstone to buy a new car and Duy Dang helped up pick out our new car, the 2010 Highlander. Duy was very knowledgeable on all the cars, and professional. Our experience was great. We liked helped up pick out our new car, the 2010 Highlander. Duy was very knowledgeable on all the cars, and professional. Our experience was great. We liked that the atmosphere there was not pushy like at other dealerships. We are going to recommend our family members and friends to go to Duy Dang at Toyota Gladstone. More

Seth Dustin was outstanding in terms of knowledge of vehicle. He personally picked me up and transported me to the dealership for delivery.He was courteous and went out of his way to answer all my quest vehicle. He personally picked me up and transported me to the dealership for delivery.He was courteous and went out of his way to answer all my questions to my satisfaction. I could not have asked for an easier or more pleasant car buying experience. I would definitely recommend this dealership to freinds. More

I just want to continue to give a thank you to Duy Dang at Toyota of Glastone. We have purchased a couple of cars over the past few years with Duy and it never failed that Duy would always follow up long at Toyota of Glastone. We have purchased a couple of cars over the past few years with Duy and it never failed that Duy would always follow up long after the transaction is completed. He would make sure that we are enjoying the new vehicle, if we need anything, or if we have gotten the license plate yet, etc... We have dealt with some car salemen from a different dealer, and unfortunately, as soon as the transaction is finished, we would never hear from both the saleman and the dealership. Again, my family and I just want to say thank you to Duy Dang at Toyota of Gladstone for delivering us another great experience!!! More

I brought my car in for service and once again, I received great help starting with Samson in parts. Then Chris took over and answered all my questions and concerns. I am very happy with the service received great help starting with Samson in parts. Then Chris took over and answered all my questions and concerns. I am very happy with the service and just want to say thank you to everyone at Toyota of Gladstone !!! More

Jenny is the greatest and represents very well all of her associates, from Sales to Service. No matter the automotive need we have had with our 2008 Camry, purchased new at Toyota of Gladstone, we have alway associates, from Sales to Service. No matter the automotive need we have had with our 2008 Camry, purchased new at Toyota of Gladstone, we have always received stellar, extra-mile customer service from Jenny and her team. Even when other options are available, Jenny is just one of the outstanding reasons we continue to return for service. Jenny rocks! JS More

After purchasing my first ever "new" car, I was a little nervous about bringing it into a dealer, as I had heard so many horror stories from friends about services they had experienced. I have to say I was nervous about bringing it into a dealer, as I had heard so many horror stories from friends about services they had experienced. I have to say I was really impressed from the very beginning. I was connected to Jenny Rhodes, who was so knowledgeable and really in tune with communicating how everything worked. Since then, Fall 2007 I have had nothing but really good experiences dealing with the service department through Jenny, who always takes such good care of me! I really like my car, AND I very much appreciate knowing I can trust the people who help me take care of it! More

I took my 2010 Camry in for some additional installations. First, I got great help from Samson in Parts department. Then he transferred me out to Chris who was extremely helpful. He answered a installations. First, I got great help from Samson in Parts department. Then he transferred me out to Chris who was extremely helpful. He answered and followed up with all of my questions. He even arranged for a rental car for me. During the whole process of installing the extra optional parts for my car, Chris called and kept me update w/the process. When I came to pick up my car, Jose in service department came out to show and explained about the work. Great job for everyone. Thank you to Chris and everyone for going the extra mile for me-- Great customer service!!! More