Toyota of Gladstone

Toyota of Gladstone responded

Thank you for sharing your experience with Manny at Toyota of Gladstone! We're so pleased to hear that he stood out by following up with you at the appropriate time, demonstrating the dedication and respect we strive to provide all our customers. It's important to us that our team listens and acts according to your preferences and schedule. We appreciate your acknowledgment of Manny's commitment and are glad you chose Toyota of Gladstone for your automotive needs. We look forward to continuing to provide you with exceptional service.

Toyota of Gladstone responded

Thank you so much for your glowing review! We are thrilled to hear that Raul made your car buying experience at Toyota of Gladstone straightforward and fun. Honesty is a cornerstone of our business philosophy, and it’s great to know that you found our dealership to embody this value. We're grateful for your recommendations to friends and family and look forward to serving each of them in the future. Thank you for choosing Toyota of Gladstone, and we hope to see you again soon!

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience at Toyota of Gladstone! We're delighted to hear that Lina and her team provided you with a professional service that made your purchase experience clean and painless. It's wonderful to know that you would highly recommend Lina to handle transactions, reflecting the high standards we aim to uphold. We appreciate your recommendation and are glad you chose Toyota of Gladstone. We look forward to assisting you with any future automotive needs.

Toyota of Gladstone responded

Thank you for your kind words about Cassie at Toyota of Gladstone! We're delighted to hear that her helpfulness, kindness, and patience made your car buying process enjoyable and stress-free. It’s wonderful to know that she effectively guided you through each step, ensuring you felt comfortable and well-informed. We appreciate your recommendation and are thrilled that you had such a positive experience with us. Thank you for choosing Toyota of Gladstone, and we hope to assist you or your friends in the future!

Toyota of Gladstone responded

Thank you for taking the time to provide such detailed feedback about your experience at Toyota of Gladstone. We're glad to hear that Becka was fantastic in helping you find and secure the car you wanted, and that she was able to assist in a responsive and easy manner. It's wonderful that the car arrived earlier than expected, and we appreciate you making the trip from Seattle. However, we sincerely apologize for the lengthy wait during the delivery process. We understand that waiting for the finance manager and the delays in the paperwork signing were frustrating, especially after a long drive and having to manage a workday schedule. We are continuously working on improving our processes to ensure that every aspect of our service is efficient and respectful of our clients' time. We are grateful that Becka and Nan were able to assist with the snacks and retrieving your forgotten item. Your feedback is invaluable in helping us improve, and we will take your comments into account to better our scheduling and customer service procedures. Thank you again for choosing Toyota of Gladstone, and we hope to provide a more streamlined experience in the future.

Toyota of Gladstone responded

Thank you for your positive feedback! We're thrilled to hear that your transaction was seamless and that our team at Toyota of Gladstone made your experience easy and pressure-free. We strive to provide a comfortable and transparent process for all our customers, and it's great to know we succeeded with your visit. We appreciate your business and look forward to serving you again in the future. Enjoy your new vehicle!

Toyota of Gladstone responded

Thank you for your kind words and for recommending us! We're delighted to hear that you found our team to be nice and helpful. At Toyota of Gladstone, we strive to provide a welcoming and supportive environment for all our customers, and it's wonderful to know that we've succeeded in making your experience a positive one. We appreciate your endorsement and look forward to continuing to serve you in the future. Thank you for choosing Toyota of Gladstone!

Toyota of Gladstone responded

Thank you for sharing your experience with Diego and Becca at Toyota of Gladstone! We're thrilled to hear that Becca made such a positive impression on you and that Diego was able to successfully close the deal. Our team aims to provide exceptional service that not only meets but exceeds your expectations, and it sounds like Becca and Diego did just that. We appreciate your feedback and are delighted that you're considering coming back to us for future needs. We look forward to welcoming you again!

Toyota of Gladstone responded

Thank you so much for your continued loyalty to Toyota of Gladstone! We are thrilled to hear that you've been extremely satisfied with each of your purchases. It’s our pleasure to provide excellent customer service, comfortable amenities, and competitive pricing to make each visit enjoyable. We appreciate your trust in us over the years and look forward to serving you and your family for many more. Enjoy your latest vehicle, and as always, we're here whenever you need assistance!

Toyota of Gladstone responded

Thank you for your kind words! We are thrilled to hear that you felt welcomed and at ease during your visit. It's wonderful to know that Kassandra excelled in providing you with great service. We pride ourselves on making all our guests feel comfortable and well-cared-for, and it sounds like she achieved that with your experience. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!