512 Reviews of Toyota of Gladstone - Service Center
Great customer service Easy trip for my standard vehicle maintenance. Friendly staff and work was completed within the hour. From check in to picking up my vehicle, it was Easy trip for my standard vehicle maintenance. Friendly staff and work was completed within the hour. From check in to picking up my vehicle, it was a very easy process. I have only had standard new vehicle maintenance done but based on this experience I'd be willing to have other work done. More
Great job with service as usual on my Rav4! My oil change was completed in a timely manner. I trust Garrett who is very knowledgeable. Highly recommend. change was completed in a timely manner. I trust Garrett who is very knowledgeable. Highly recommend. More
Better service reps I am on my 2nd Prius, one an '04 bought new from this dealer, and my current '08 bought used from another dealer. I've been a service customer of T of I am on my 2nd Prius, one an '04 bought new from this dealer, and my current '08 bought used from another dealer. I've been a service customer of T of G since 2004. There was a change in ownership at some point in those years and the service got markedly better from the standpoint that I no longer felt I was being scammed into stuff I didn't need. One scam involved being shown a dirty cabin air filter every time I went in for an oil change. As far as I can tell there has been a staffing turnover, and people I had come to recognize as less than forthright have gone. My service experience has been much improved. More
Paint Sealent Jason went above and beyond when I brought in my car to have the paint sealent redone on the hood of my car. He was very kind and so great to work wi Jason went above and beyond when I brought in my car to have the paint sealent redone on the hood of my car. He was very kind and so great to work with. Parker has always been wonderful to work with too! More
service check up I got to my appointment early. they were able to get me in early and were finished with my service earlier then they said. Everything went well and I got to my appointment early. they were able to get me in early and were finished with my service earlier then they said. Everything went well and quickly. More
Great Service! I have always received a warm welcome from the service staff at Gladstone Toyota. I had an 8:00 am appointment and was driving down the road at 9:15 w I have always received a warm welcome from the service staff at Gladstone Toyota. I had an 8:00 am appointment and was driving down the road at 9:15 with a complete service check and oil change. Dave Ruppert and Garret Griffith do a great job! More
Excellent fast service as usual, no problems, done on time, clean service and work area, everything was explained clearly and no pressure to do other things not needed.😀 time, clean service and work area, everything was explained clearly and no pressure to do other things not needed.😀 More
It was time for our new Camry SE to have it’s 1k check up. It was handled with friendly staff, efficiently and the couple of small items I had were taken care of. The dealership is clean and being able to up. It was handled with friendly staff, efficiently and the couple of small items I had were taken care of. The dealership is clean and being able to drive into the service check in are was a real plus as it was raining hard that morning. Thank you. More
Cracked mirror Warranty replacement of cracked passenger side mirror that occurred two weeks after purchase of car. Fast service..thanks! Hope all future visits go Warranty replacement of cracked passenger side mirror that occurred two weeks after purchase of car. Fast service..thanks! Hope all future visits go this well. More
Just like a new car! What a wonderful greeting! The staging bay was very clean, and the greeters and technicians are standing by to receive my vehicle. I chose to wait for What a wonderful greeting! The staging bay was very clean, and the greeters and technicians are standing by to receive my vehicle. I chose to wait for my vehicle; there was 2 1/2 hours allotted for the maintenance; for there is much to complete. The time went by quickly while utilizing complementary coffee, in a very clean waiting area . My car drove as if it was a brand new vehicle- tight steering more pep to the engine; the mechanics did an awesome job! More