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Toyota of Gladstone - Service Center

Gladstone, OR

4.3
513 Reviews

513 Reviews of Toyota of Gladstone - Service Center

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November 30, 2021

Austin is great to work with for needed repairs. He's professional and personable. Nice to be treated so kindly with friendly and clear communication. More

by nouwenthen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Nov 30, 2021 -

Toyota of Gladstone responded

Thank you very much for your business and your kind words about Austin!

November 25, 2021

Very timely reception and check in but I was told it would be done in an hour and it took 1:20 which would have been acceptable but the expectation of one hour was given. Very complete explanation of wh More

by ewnunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen
Nov 27, 2021 -

Toyota of Gladstone responded

We appreciate your four-star review and honest feedback!

November 22, 2021

Super awesome dealing with these guys. Had a fantastic visit for service on our RAV4 More

by daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elder, Kyle Reed
Nov 22, 2021 -

Toyota of Gladstone responded

We appreciate your business, Daniel!

October 16, 2021

Carl made great service wonderful costumer service. He always help with any questions. He knows his job More

by Mikhail84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Toyota of Gladstone responded

Thank you very much, Mikhail!

October 02, 2021

Service was great. Felt very comfortable knowing my car was in good hands. I have been taking my Toyotas here for years now and they never disappoint More

by daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Oct 02, 2021 -

Toyota of Gladstone responded

Thank you so much Daniel! We are so happy to have you as part of our loyal family.

October 01, 2021

I was checked in immediately upon my arrival. The service was well done and in a very timely manner. More

by Meor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was in for service not sales
Oct 01, 2021 -

Toyota of Gladstone responded

We appreciate your business!

September 29, 2021

I was treated with respect and consideration. Austin explained my options and advised me thoroughly. More

by Slolivares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta, Austin Tsuruta
Sep 29, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy that Austin was able to provide you with such a great expericne.

September 22, 2021

Very helpful, honest and performed the work as requested. Definitely will be back moving forward. More

by bamundson1921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Sep 23, 2021 -

Toyota of Gladstone responded

Thank you, and we look forward to your next visit!

September 18, 2021

I feel very taken care of when I need something fixed on the car thanks More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Sep 23, 2021 -

Toyota of Gladstone responded

Thank you, Pat!

September 17, 2021

I still can't understand why you couldn't find my used car warranty in the system. However it was found and service performed. All OK. I will be in touch again. Thank You. Rated 4 because nobody gets More

by jaydubya57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Hill
Sep 17, 2021 -

Toyota of Gladstone responded

Jay, thank you for your four-star review!

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