Toyota of Glendale
Glendale, CA
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Took in my vehicle for a complimentary oil and filter change. This was a little unexpected, but greatly appreciated. The facility is always clean, and has ample seating for the early birds (coffee too). change. This was a little unexpected, but greatly appreciated. The facility is always clean, and has ample seating for the early birds (coffee too). More
My purchase was a very pleasant process. All staff members at the dealer were friendly and helpful. I got exactly the vehicle that I wanted at a price that I thought was reasonable. All staff members at the dealer were friendly and helpful. I got exactly the vehicle that I wanted at a price that I thought was reasonable. More
Daniel was my service person. He was extremely nice and explained everything recommended to service my Toyota. When I return to have my car serviced again, I will definitely req He was extremely nice and explained everything recommended to service my Toyota. When I return to have my car serviced again, I will definitely request Daniel. More
I recently had the most frustrating car buying experience. I was purchasing a new car for a family member and had negotiated with Melissa via SMS. They insisted on running a credit check for a cas experience. I was purchasing a new car for a family member and had negotiated with Melissa via SMS. They insisted on running a credit check for a cash transaction, which immediately raised red flags. I made it clear that I didn’t want to run a credit check for a cash transaction for my family member. I repeatedly requested that they wait for a banker’s check to clear and refrain from applying for a credit check. The next day, my family member arrived with a banker’s check in hand, but they still required her to fill out an application and conducted a hard credit pull. Apparently, there’s a lack of communication and unethical practices within their dealership. What’s the point of buying a car with cash if they conduct a credit check? I’ve purchased numerous cars with cash, and none of the other dealerships have ever required a credit check. They simply left a negative mark on her credit record, which will remain for two years. I strongly advise against buying from this dealership if you’re a cash buyer. More
I had a great experience with the service department. Robert Becerra was very helpful, courteous, and professional throughout the process. I really appreciate that they respect customers’ time and make s Robert Becerra was very helpful, courteous, and professional throughout the process. I really appreciate that they respect customers’ time and make sure the job is done right. Excellent service all around, I’ll definitely be coming back 🙏 More

