Toyota of Glendale
Glendale, CA
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Marie is a wonderful sales person to work with! She was always so fast to respond to me, stuck with me patiently as my husband and I shopped/thought about our purchase for about 2 months, never tri She was always so fast to respond to me, stuck with me patiently as my husband and I shopped/thought about our purchase for about 2 months, never tried to upsell me, was always respectful and warm, and treated us like family from the start. She encouraged me to get the most out of my test drive and worked with us to get the best price and financing options available. I also specifically appreciated this dealership for: - their convenient location - relatively good stock! (especially for their location) - fast online sales support team who made initial contact with me and provided specs and price breakdowns on specific cars along the way - not even trying to charge ridiculous and ambiguous fees in the transaction - assuming we did NOT want any extra expenses or bells and whistles in the contract and vehicle...it was a nice experience not to feel like we had to white knuckle our way to get them to take off unnecessary items or expenses - giving an additional complimentary year (so 3 total) of covered maintenance at the dealership - I didn't use this function, but I was told they will match a CarMax offer on a trade-in, which is also very nice and honest feeling! Next time if I have a trade-in, I will definitely use this service - so much smoother than my multiple trips to and from CarMax. In all, as someone who was raised to mistrust dealerships, I was SO happy with my experience at Toyota of Glendale and especially with Marie. Reach out to her! You won't be disappointed. More
Wonderful experience and great staff! ! Highly recommend Glendale Toyota, Special thanks to Brooke, Joey, Peter, Freddy and Jon!! ! Highly recommend Glendale Toyota, Special thanks to Brooke, Joey, Peter, Freddy and Jon!! More
I had excellent service provided by Robert H. in the service department, and I spoke with DJ in car sales, who sold me this FANTASTIC car. I will see him in the future. in the service department, and I spoke with DJ in car sales, who sold me this FANTASTIC car. I will see him in the future. More
I went for my car service for the first time, and everybody expected me to know what to do, especially those at the cashier. I was a little bit disappointed. I didn't know where to go or what to do, everybody expected me to know what to do, especially those at the cashier. I was a little bit disappointed. I didn't know where to go or what to do, and the people who worked there only directed me from one person to another. It was confusing. I didn't expect that. I didn't receive any pick-up service after my car was ready. Toyota only offered a drop-off service. More
Carlos always makes sure that I have been taken care of and supported through many challenges in and out of the dealerships efforts. and supported through many challenges in and out of the dealerships efforts. More
Above and beyond. have been coming here for a little over ten years, the service is second to none, can’t think of any bad experiences, thank you Mr Flores for excell have been coming here for a little over ten years, the service is second to none, can’t think of any bad experiences, thank you Mr Flores for excellent service More